Jigyasha Gupta
Hyderabad
Summary
Dynamic and results-driven professional with a proven track record in B2B and B2C sales, client relationship management, operations, and team hiring. Skilled in understanding customer needs and building lasting relationships. Regular meditator who effectively overcomes challenges and maintains focus. Committed to contributing to company growth and success with unwavering positivity and dedication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Travel Consultant
Tripoto Travels Private Limited
Remote
11.2021 - 10.2024
- Led the launch and growth of Mindful Retreats, a new experiential travel project offering short-duration retreats across India and abroad, resulting in repeat bookings from satisfied customers.
- Demonstrated strong adaptability and self-learning by excelling in a high-pressure environment, quickly expanding from managing a single project to multiple initiatives.
- Led customer interactions, emphasizing the value of unique experiences, which helped drive revenue by ensuring customers felt confident in the value of their investment.
- Managed end-to-end operations, ensuring seamless on-ground support and efficient execution of retreats, enhancing the overall customer experience.
- Recruited and trained team members, contributing to team growth and operational success, while also fostering a collaborative working environment.
Education
Bachelor of Engineering - Computer Science
Bhilai Institute of Technology, Durg
Bhilai Chhattisgarh08-2018
Skills
- Positive Attitude
- B2C and B2B Sales Expertise
- Problem-solving abilities
- Professional and Courteous
- Revenue Growth
- Talent Acquisition
- Negotiation and Conflict Resolution
- Client Relationship Building
Certification
Digital Marketing Fundamentals Certification from Nerdy Academy
Awards
- Recognized as a responsible Social Media Influencer during Covid-19 for spreading awareness and helping out people with the required resources which are available. [2021]
- Invited as Chief Guest in Kavyasangam, a youth organization which promotes Chhattisgarh's youth and their talent. [2021]
- Featured in Multiple Platforms of Recognized Social Media handles. For ex- in Humans Of Chhattisgarh, Official Humans Of Community On Instagram. [2021]
- Won multiple prizes in Debate, Drama, Elocution, and Recitation Competition In School.
Areas Of Interest
- Science and Technology
- International Relations
- Political Science
- Art and Culture
- Mass Media
Personal Information
- Age: 28 years
- Gender: Female
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Founder, "I'm from Chhattisgarh" (2020 - Present)
Initiated a YouTube channel during the COVID-19 pandemic to promote the tourism, travel, and culture of Chhattisgarh. Produced short documentaries and conducted interviews with prominent personalities from diverse fields, including literature, art, and science, showcasing the rich heritage of the state.
Timeline
Senior Travel Consultant
Tripoto Travels Private Limited
11.2021 - 10.2024
Digital Marketing Fundamentals Certification from Nerdy Academy
Bachelor of Engineering - Computer Science
Bhilai Institute of Technology, Durg
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