Jija Raju
Experienced Business Analyst & Project Manager | Streamlining Operations & Driving Innovation |
Mumbai
Summary
Collaborate & Deliver!
Perceptive Senior Business Analyst with 15+ years driving successful business processes for IT & Healthcare companies. Proven track record in managing complex projects and building strong relationships with stakeholders. Skilled in utilizing business intelligence tools to streamline processes and drive strategic initiatives. Committed to continuous improvement and delivering impactful solutions that align with organizational goals. Recognized for certifications in SAFe Agility and Business Intelligence, demonstrating a dedication to professional development and excellence in project execution.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Senior Business Analyst
Johnson & Johnson
- Current
- Company Overview: Currently serving as a Professional @ Johnson & Johnson MedTech, managing projects and focusing on delivering critical insights and analysis to support business operations
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Provided technical support for troubleshooting analytics and reporting issues.
- Utilized data visualization techniques to present and explain complex data sets.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Created data models to support decision-making processes.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
Manager – Business Analysis
BD Interventional
01.2021 - 01.2022
- Overseeing the business analysis team to ensure the delivery of high-quality insights and recommendations
- Accomplished multiple tasks within established timeframes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Business Relationship Manager – IT
Johnson & Johnson Medical Devices
01.2016 - 01.2021
- Company Overview: Worked as a professional @ Johnson & Johnson MedTech India, by spearheading the implementation of Secondary Sales CRM solution, streamlining data management and enhancing team collaboration capabilities.
- Developing and maintaining comprehensive project plans to oversee project lifecycles
- Identifying opportunities for process improvement and innovation
- Coordinating with cross-functional teams to ensure successful project delivery and stakeholder satisfaction
- Coordinated regular meetings with clients to review performance metrics and discuss areas for improvement.
- Boosted customer satisfaction through timely resolution of issues and proactive communication.
- Implementing feedback mechanisms to enhance service delivery and stakeholder engagement
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Manager – Pre-Sales & PMS Implementation
MPOWER Information Systems Pvt. Ltd.
01.2010 - 01.2016
Consultant
Deloitte Consulting India Pvt. Ltd.
01.2007 - 01.2009
Education
MBA - Finance
Rai University
01.2002 - 01.2004
Bachelor in Commerce - undefined
Mumbai University
01.2000 - 01.2002
Diploma in Basic Computing - undefined
Boston’s Computer Institute
Skills
Business Analysis
Certification
Business Intelligence using Power BI
Timeline
Business Intelligence using Power BI
03-2024
SaFe 5 Agilist
05-2021
Manager – Business Analysis
BD Interventional
01.2021 - 01.2022
Business Relationship Manager – IT
Johnson & Johnson Medical Devices
01.2016 - 01.2021
Manager – Pre-Sales & PMS Implementation
MPOWER Information Systems Pvt. Ltd.
01.2010 - 01.2016
Consultant
Deloitte Consulting India Pvt. Ltd.
01.2007 - 01.2009
MBA - Finance
Rai University
01.2002 - 01.2004
English Typewriting with Grade A
06-2000
Bachelor in Commerce - undefined
Mumbai University
01.2000 - 01.2002
Diploma in Basic Computing - undefined
Boston’s Computer Institute
Senior Business Analyst
Johnson & Johnson
- Current
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