JIJO VARGHESE
Trivandrum
Summary
With over 9 years of experience in IT infrastructure, focus has been on enhancing cloud services and optimizing application performance to improve uptime and efficiency of large-scale systems. Expertise in incident response and security has been crucial in maintaining high-performance standards and ensuring customer satisfaction. By effectively managing incidents and implementing robust security measures, significant contributions have been made to the overall success of the organizations worked with.
Overview
9
9
years of professional experience
Work History
Senior Staff Engineer Product Engineering - SRE
Good Methods Software Solutions Pvt Ltd
07.2022 - Current
- Optimized existing infrastructure 200+ application Server, 25+ database and other components per business region for cost savings while ensuring compliance requirements
- Configured Kubernetes clusters for container orchestration purposes in a multi-cloud environment
- Performed root cause analysis of production incidents and provided recommendations for improvement
- Answered technical concerns and devised solutions to resolve site and engineering problems
- Developed and implemented monitoring solutions to improve system reliability
- Assisted with troubleshooting network connectivity issues between servers located in different regions
- Maintained security policies for the organization's cloud services according to industry standards
- Collaborated with development teams to ensure proper release engineering practices are followed
- Developed strategies for disaster recovery plans that ensured minimal downtime during an outage
- Performed capacity planning activities based on current usage trends and future projections
- Provided technical advice to project workers to apprise of issues and implement proactive solutions
- Implemented automation tools to increase efficiency in deployment processes.
- Migrate on prim GitLab and other Server from on prim to AWS Infrastructure and implement and maintain AWS firewall, VPN Gateway and other VPC configurations.
DevOps Engineer
Good methods Software Solution PVT LTD.
12.2017 - Current
- To manage and support the entire IT infrastructure along with CI-CD process of the organization ranging from managing Cloud infrastructure, Server hardware, firewalls, hypervisors, virtual servers, email systems, user management, IP management, VPN, group policies, internet access management, directory permissions, issuing usage guidelines, draft various IT policies
- Set up and manage AWS and Azure resources, monitor usage, and take necessary steps to reduce the costs by downgrading the hardware and adjusting read/write values
- Proposed and set up IAM solution using OKTA and integrated it withAWS, Active Directory, G Suite & Office 365 for seamless user authentication & management
- According to product releases, setup and maintain GitLab CI-CD, Azure DevOps projects
- Ensure the security, reliability, and monitoring of the cloud resources
- Reviewing application logs & verifying completion of scheduled backup's jobs
- Implemented Zero Downtime deployment strategy
System Administrator
Kerala Motor Vehicles Department
11.2015 - 12.2017
- In charge of providing day-to-day support on Windows 2008 Network, cater all kind of technical queries, including identifying and resolving problems on Networks, Servers, Routers and Workstations to ensure high level of performance, reliability, and stability
- Providing Solution for issues related to MS Office, Windows, Desktop and Laptop
- Upgrade OS, patches, and antivirus on regular basis
- Troubleshooting LAN & WAN Issues Remotely
- Providing Technical Support for Domain, Backup Server & Linux OS (Ubuntu)
- Manage Active Directory, Group policy and DHCP
- Antivirus management (e-scan, Kaspersky, etc.)
Education
BE - ECE
Anna University
01.2011
Skills
- Azure/AWS Cloud Administration
- DNS/ Firewall setup & Management
- Network Administration
- Cloud Migration
- Define Disaster Recovery Plan for Product
- Security and Compliance
- Web Application Firewalls
- Grafana Loki Prometheus
- GitLab CI/CD
- Octopus Deploy
- Azure DevOps
- Active Directory installation & management
Timeline
Senior Staff Engineer Product Engineering - SRE
Good Methods Software Solutions Pvt Ltd
07.2022 - Current
DevOps Engineer
Good methods Software Solution PVT LTD.
12.2017 - Current
System Administrator
Kerala Motor Vehicles Department
11.2015 - 12.2017
BE - ECE
Anna University
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