Summary
Overview
Work History
Education
Skills
Certification
Projects & Achievements
Personal Information
Languages
Timeline
Generic

Premchandu Koribilli

Hyderabad

Summary

Highly skilled IT professional with 8+ years of experience in middleware engineering, cloud infrastructure, and IT operations. Proven expertise in optimizing cloud environments, managing vulnerabilities, and implementing automated solutions for enhanced security and efficiency. Dedicated to continuous improvement and delivering high-quality IT services to drive business operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior IT Infra SRE Middleware Engineer

CBRE Pvt Ltd
Hyderabad
08.2023 - Current
  • Led IT professionals to provide support and enhance performance of CBRE applications
  • Managed and enhanced cloud environments (AWS, Azure) to maximize scalability and performance
  • Implemented proactive monitoring and automated remediation strategies, resulting in a 25% reduction in application downtime.
  • Prevented potential disruptions through the identification and patching of critical vulnerabilities.
  • Collaborated with cross-functional teams and effectively communicated technical concepts to non-technical stakeholders
  • Provided application support and resolved issues in a timely manner.

IT Infra Senior Technical Engineer 1

Progress Software Pvt Ltd
Hyderabad
11.2022 - 07.2023
  • Configured VMware virtual machines and managed application support for WhatsUpGold Plus Product.
  • Managed network configurations, security administration, and server troubleshooting for Windows and Linux environments.
  • Developed and implemented VRO solutions to enhance performance, security, and scalability
  • Enhanced efficiency and reduced manual workloads through PowerShell scripting and automation tasks.

Senior IT Operations Associate II

Conduent Business Services LLP
Vizag
03.2019 - 10.2022
  • Successfully managed and secured virtual machines (VMware) while providing efficient client support.
  • Configured and optimized various cloud environments, such as AWS, Azure, and Hyper-V-Manager.
  • Created task automation and configuration management scripts using PowerShell.
  • Successfully addressed high-priority client incidents and calls, involving P1 & P2.
  • Collaborated with a diverse range of clients, exceeding 30 in total.

Systems Administrator

IIC Technologies
Vizag
11.2017 - 03.2019
  • Installed and configured software, network security, DNS, DHCP, and server monitoring
  • Performed server administration tasks
  • Supported 24/7 client operations and handled high-priority incident calls
  • Worked with cross-functional teams to ensure optimal system performance and client satisfaction.

Education

MBA in Information Technology -

Dr. B.R. Ambedkar University of PG Courses
Visakhapatnam
05.2019

B.Sc. in Computer Science -

Gayatri Vidya Parishad of Degree Courses
Visakhapatnam
05.2016

Skills

  • Cloud Computing: AWS, IAAS, Microsoft 365, Azure Virtual Desktop
  • Virtualization & Networking: VMware, vSphere, Hyper-V-Manager
  • Middleware Management: Configuration, optimization, and maintenance of applications
  • Automation: PowerShell, Microsoft Power Automate
  • Security & Compliance: Vulnerability management, firewall configurations
  • Cloud Platforms: AWS, Azure, Microsoft 365
  • Virtualization: VMware vSphere, Hyper-V, VRO
  • Automation: PowerShell, Microsoft Power Automate
  • Operating Systems: Windows Server (2012/2016/2019), Linux (RHEL, CentOS, Ubuntu)
  • Networking: DNS, DHCP, TCP/IP, Firewall management
  • Tools: Microsoft Teams, IIS, JIRA, Confluence
  • Network Operational Enhancements
  • Technical Documentation
  • Problem-Solving
  • Software Updates
  • Computer Security
  • Hardware upgrades
  • Critical Thinking
  • Technical Troubleshooting
  • Process Improvement
  • Debugging
  • Project Management
  • Technical Support
  • Network Administration
  • Virtualization Technologies
  • Windows Servers
  • Technical Solutions Development
  • ITSM Software
  • System Configuration Changing
  • System Troubleshooting
  • Performance Optimization
  • Customer Relationship Management
  • Service Calls
  • Application installations
  • Issue Research
  • Information architecture
  • Scrum Framework
  • Technical expertise
  • Scrum Methodology
  • Firewall configuration
  • Risk Management
  • Active Directory
  • Disaster Recovery
  • Server monitoring
  • Incident Management
  • SLA management
  • Customer Support
  • Continuous integration
  • Configuration Management
  • Manufacturing Processes
  • Security Monitoring
  • Workflow Development
  • Data Analysis
  • Remote Technical Support
  • Customer Technical Support
  • Technical Support and Assistance
  • Technical support understanding
  • Technical support background
  • Delivering technical support
  • Sales Support
  • Technical support services
  • Technical detail blueprints
  • Manufacturing support
  • Helpdesk support

Certification

  • AWS Cloud Computing, 1707222220705
  • ChatGPT AI BOT, 1707927578570
  • Linux Administration
  • Windows Administration
  • HIPPA Training Information Technology

Projects & Achievements

  • Reduced Application Downtime by 25%: Spearheaded the implementation of proactive monitoring systems and automated remediation strategies across a multi-cloud environment (AWS and Azure), resulting in a 25% reduction in application downtime and ensuring uninterrupted business operations.
  • Successfully & Resolve the Issue's: Led the multiple customer networks to VMware, vSphere, boosting network performance, security, and scalability. Enhanced network configurations and implemented advanced security protocols, achieving a 30% improvement in network efficiency and a 40% decrease in security incidents.
  • Automation and Efficiency Enhancements: Developed and deployed a suite of automation scripts using PowerShell that streamlined daily IT operations, reduced manual workloads by 50%, and increased task efficiency by 60%. These automations minimized human error and improved overall team productivity.
  • Award-Winning IT Service Management: Recognized with multiple awards for exceptional leadership and client-centric delivery, including "Client Centricity Award" for achieving zero fault tolerance, "Service Line Runner-up Award" for zero SLA breaches, and various merit-based accolades for consistently delivering high-quality IT services
  • Enhanced Security Posture: Identified and remediated critical vulnerabilities across diverse IT environments, preventing potential breaches and enhancing the security posture of client infrastructures. Conducted security audits and implemented compliance frameworks that reduced the risk of data loss and improved overall compliance adherence by 35%.
  • Optimized Cloud and Middleware Infrastructure: Managed and optimized cloud and middleware environments (AWS, Azure, VMware, VRO) to support dynamic scaling, resulting in a 40% reduction in infrastructure costs and improved application performance by 30%. Led cross-functional teams to implement middleware solutions that supported high availability and disaster recovery.
  • Pioneered Hybrid Cloud Solutions: Designed and implemented hybrid cloud setups that integrated AWS, Azure, and on-premises solutions, enhancing flexibility and scalability while maintaining compliance. Enabled seamless data synchronization and management, leading to a 20% reduction in latency and improved service delivery.
  • Leadership in IT Operations and Support: Successfully led teams of IT professionals in delivering exceptional IT support services for global clients, achieving a 95% client satisfaction rate. Improved incident response times by 40% and resolved high-priority tickets (P1 & P2) efficiently, minimizing downtime and ensuring continuous service availability.

Personal Information

Title: Senior IT Infra SRE Middleware Engineer

Location: Hyderabad, Telangana, INDIA

Languages

Telugu
First Language
English
Proficient (C2)
C2

Timeline

Senior IT Infra SRE Middleware Engineer

CBRE Pvt Ltd
08.2023 - Current

IT Infra Senior Technical Engineer 1

Progress Software Pvt Ltd
11.2022 - 07.2023

Senior IT Operations Associate II

Conduent Business Services LLP
03.2019 - 10.2022

Systems Administrator

IIC Technologies
11.2017 - 03.2019
  • AWS Cloud Computing, 1707222220705
  • ChatGPT AI BOT, 1707927578570
  • Linux Administration
  • Windows Administration
  • HIPPA Training Information Technology

MBA in Information Technology -

Dr. B.R. Ambedkar University of PG Courses

B.Sc. in Computer Science -

Gayatri Vidya Parishad of Degree Courses
Premchandu Koribilli