Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Personal Information
Timeline
Generic
JILANBASHA VURUCHINTALA

JILANBASHA VURUCHINTALA

Hyderabad

Summary

NRI Relationship Manager with 11 years of experience at Axis Bank, specializing in revenue growth and client satisfaction. Expertise in cross-selling financial products and utilizing Microsoft Excel for effective MIS preparation. Consistently achieved sales targets while building strong client relationships through attention to detail and effective communication. Recognized for a positive attitude and teamwork in driving results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

NRI RELATIONSHIP MANAGER

AXIS BANK LTD
Hyderabad
05.2024 - Current
  • Managed portfolio worth 80 crore and client base exceeding 400 in NRI segment.
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Delivered services including Demat, Trade, Asset, Forex, and Retail Banking to NRI and Wealth Customers.
  • Generated cross-selling opportunities for third-party products, including mutual funds and credit cards.
  • Monitored retail branch operations, ensuring compliance and accurate reporting of daily transactions.
  • Drove revenue growth from managed NRI client book while meeting sales and operational targets.
  • Conducted client meetings to offer investment solutions and completed Re-KYC processes.
  • Provided training and support to branches on NRI services and Business Banking products.
  • Participated in process improvement initiatives within branch/cluster to enhance efficiency.
  • Led training sessions for junior relationship managers on client service best practices.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Evaluated customer feedback to identify areas of improvement in products or services offered.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
  • Resolved escalated customer issues efficiently and effectively within established timelines.

NRI RELATIONSHIP MANAGER

HDFC BANK LTD
TIRUPATI
09.2022 - 05.2024

NRI RELATIONSHIP MANAGER

KOTAK MAHINDRA BANK LTD
ANANTAPUR
12.2021 - 09.2022

NRI RELATIONSHIP MANAGER

AXIS BANK LTD
KADAPA
12.2018 - 11.2021

FLEXI BANKER

IDFC BANK LTD
HYDERABAD
09.2018 - 12.2018

VALUE BANKER

ICICI BANK LTD
HYDERABAD
05.2014 - 08.2018

Education

Post Graduate Diploma - Banking and Finance

NIIT-IFBI
Bangalore
05-2014

BTECH - Computer Science And Engineering

MADINA ENGINEERING COLLEGE, JNTU ANANTAPUR
KADAPA
05.2012

Skills

  • Microsoft Excel
  • Attention to detail
  • Written communication
  • Positive attitude
  • Hardworking
  • Punctuality
  • Ability to manage multiple assignments
  • Savings and NRI's KYC, and Re-KYC analysis
  • FINACLE Core Banking Solutions
  • Tableau
  • MIS preparation

Certification

  • 29/04/2025, Certified Portfolio Management Services (PMS) Distributor
  • 03/01/2023, AML/KYC certified from IIBF
  • 06/01/2022, AMFI Certified for Mutual Funds
  • 04/01/2022, IRDA-certified SP for life insurance
  • 12/01/13, Post Graduate Diploma in Banking and Finance (PGDBO), NIIT-IFBI

Awards

  • NRI homecoming season winner at Axis Bank
  • Qualified for so many R&R events by achieving the targets
  • Wazir Award for Demat Account Opening Winner at ICICI Bank
  • I have received many certifications and appreciations from regional heads for excellent customer service
  • Won the HCCL Orange Platinum Cricket Cup
  • Won the platinum Cup in the bankers' premier league season 1 and season 7

Languages

  • English
  • Hindi
  • Urdu
  • Telugu

Personal Information

  • Date of Birth: 06/05/91
  • Nationality: Indian

Timeline

NRI RELATIONSHIP MANAGER

AXIS BANK LTD
05.2024 - Current

NRI RELATIONSHIP MANAGER

HDFC BANK LTD
09.2022 - 05.2024

NRI RELATIONSHIP MANAGER

KOTAK MAHINDRA BANK LTD
12.2021 - 09.2022

NRI RELATIONSHIP MANAGER

AXIS BANK LTD
12.2018 - 11.2021

FLEXI BANKER

IDFC BANK LTD
09.2018 - 12.2018

VALUE BANKER

ICICI BANK LTD
05.2014 - 08.2018

Post Graduate Diploma - Banking and Finance

NIIT-IFBI

BTECH - Computer Science And Engineering

MADINA ENGINEERING COLLEGE, JNTU ANANTAPUR

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