Prachi Bajpai
Lucknow
Summary
To enhance my professional skills in a reputed organization that gives me the opportunity to utilize my skills and capabilities to the maximum to achieve organizational goals.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
NRI Relationship Manager
ICICI BANK
Lucknow
04.2024 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Held regular client meetings to evaluate progress.
- Currently handling 15 branches in Lucknow
Assistant Branch Manager
ICICI BANK
Kanpur
02.2019 - 08.2021
- Very good at Retail Asset and Liability product acquisition
- Strong organizational and reasoning skills
- Strong cash and operations handling skills
- Good written and spoken English to cater customers with the best experience
- Proactive approach
- Good leadership skill
- Knowledge of Currency Chest Operations
- Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
Trade desk manager(Forex Department)
ICICI BANK
Delhi
06.2018 - 02.2019
- Gained extensive knowledge in data entry, analysis and reporting.
Deputy Branch Manager Grade-2
ICICI BANK
Lucknow
09.2021 - 03.2024
- Managed daily branch operations including customer service, sales, teller transactions, and loan processing.
- Developed and implemented new operating procedures to improve branch efficiency.
Intern
IDEA cellular ltd.
Lucknow
- Direct consumer contact by handling general queries of customers
- Data collection from different sources
- Media advertising
- Benchmarking
- And finding the problems of people about the networks
- Relationship management
- Findings: All the schemes displayed at canopy, van retail outlet are authentic
- Collection and analyzation of data
- Learning’s: MS Excel(basics like filter, v look up, h lookup), Time management Skills
Education
MBA - MARKETING
DEPARTMENT OF BUSINESS ADMINISTRATION
01.2018
B.COM - COMMERCE
AVADH GIRLS DEGREE COLG.
01.2016
INTERMEDIATE - PCM
LPS
01.2013
HIGH SCHOOL - SCIENCE
ST MARY’S CONVENT
01.2011
Skills
- NISM certification in Depository operations
- NISM certification in mutual fund
- SP certification by IRDA
- Certification in KYC
Locations
- Lucknow, Uttar Pradesh
- New Delhi, Delhi
- Kanpur, Uttar Pradesh
Articles Published
- Http://www.gobarefootblog.com/india/dowry-the-unveiled-burden/
- Http://www.gobarefootblog.com/?s=bleeding%2Btaxation
- Http://www.gobarefootblog.com/india/child-abuse-the-distorted-denied-story-of-every-child/
- Http://www.3starservices.co.uk/management/
Languages
English
First Language
Timeline
NRI Relationship Manager
ICICI BANK
04.2024 - Current
Deputy Branch Manager Grade-2
ICICI BANK
09.2021 - 03.2024
Assistant Branch Manager
ICICI BANK
02.2019 - 08.2021
Trade desk manager(Forex Department)
ICICI BANK
06.2018 - 02.2019
Intern
IDEA cellular ltd.
MBA - MARKETING
DEPARTMENT OF BUSINESS ADMINISTRATION
B.COM - COMMERCE
AVADH GIRLS DEGREE COLG.
INTERMEDIATE - PCM
LPS
HIGH SCHOOL - SCIENCE
ST MARY’S CONVENT
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