Dealing with the suppliers from different regions and countries for packages.
Quarantine packages for travellers held up due to pandemic.
Travel and Ticketing Coordinator
Bin Ghaith Travels
07.2016 - 10.2019
Client co-ordination on Domestic and International Airline Ticket bookings.
Travel packages, counselling and ticketing promotions in corporate companies.
Handling multiple companies on travel planning, hotels and ticketing such as PepsiCo. International, Al-Rashid hospital, Al-Jazirah Ford Ltd., Security Forces Hospital etc.
Booking flights on Galileo, Amadeus and Videcom airlines systems.
Issuing, Reissuing and Refunding tickets.
Generating Daily reports on various queues worked for the day.
Negotiating with Airlines for offers, fares and queries.
Responsible for all corporate queries related to sales reservation and fares of different Airline.
Senior Process Manager (BPO-3)
Tata Consultancy Services
02.2013 - 07.2016
Commercial line of business specified in insurance
Policies send for clarifications, sending pre-post issuance agent contact
Reports pertaining to daily productivity and meet SLA targets