To establish my career independently in the field of banking with excellent communication skills and contribute to the growth of the organization in a progressive, challenging and dynamic work environment.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Deputy Manager
HDFC Bank
04.2020 - Current
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Reduced transaction errors by consistently following established procedures and guidelines.
Identified potential fraudulent activities, protecting customers and the bank from losses.
Streamlined teller operations for increased productivity and improved customer experience.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Manager
KLM Axiva Finvest Ltd
10.2018 - Current
Handle whole operation in the branch.
Motivation and training of staffs.
Improve business activities.
Maintaining all accounts and records.
Developing forecasts, financial objects and business plans.
Meet goals.
Manage budget and allocate funds appropriate.
Customer Service Executive
Muthoot Fincorp Limited
07.2013 - 09.2018
Prepared cash book
Maintain Bank Reconciliation Statement
Increase Sales Activities
Proper Maintenance Book Record
Education
Master of Commerce -
Assumption College
Changanassery
Bachelor of Commerce - undefined
Assumption College
Changanassery
Master Degree - Commerce
Assumption College Changanassery
Kottayam
01.2013
Degree - Commerce With Computer Application
Assumption College Changanassery
Kottayam
01.2011
Plus Two - undefined
St Theresa’s Bethany Convent Higher Secondary School
Chenganur
01.2008
S.S.L.C - undefined
CMSHSS
Mallappally, Kerala
01.2006
Skills
Tally Version 72
Accomplishments
MDRT achiever
RH club productive toper
BBH Club toper
DECLARATION
I hereby declare the above furnished details and correct to the best of my knowledge and belief. Place :- Date :- Jissa Joy John