Jitendra Babulal Rathod

Sales Manager (Credit Card Department)

Yes Bank Ltd

10.2023 - 08.2024

Accountable for achieving sales target through pre-defined (Branch / Corporate / DST) channel within defined cost of acquisition
Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders
Ensures cross selling at the time of sale for high level of spend enablement
Keep up-to-date knowledge on products, policy and competition
Works closely with different vertical of Credit Card / Branch in providing support for resolution of delinquent and escalation cases
Works on providing timely resolution of all discrepancies raised during application processing
Works on managing relationships with Branch and Corporate bank teams for synergy building and seamless execution of business plan
Works on identifying and acquiring of new clients under the supervision of the leaders
Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset
Ensures all applications are fully and accurately completed and submitted properly and within specified TAT as per FRM guidelines
Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance
Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required
Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year
Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training
Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively
Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks

Similar Profiles