Job Search Status
Open to workDesired start date: Flexible
Open To Work
Jitendra Gangurde
Retail Management
Thane,MH
Work Preference
Summary
Motivated professional with demonstrated knowledge of Retailing, best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing more than 20 years of experience in the field and ready to take on challenging, growth-oriented role. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, well versed in Driving Key Performance Indicators and sales to achieve budgeted goals, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Co-Founder
WDS Realty
Mumbai
09.2023 - 03.2026
- Co-Found a premium real estate consultancy firm always striving to achieve Customer Trust & Satisfaction thru all our Customer Interactions & Transactions. We focused on enhancing the Property buying, selling & Leasing process for our customers through our service module and personal attention to detail. We specialize in residential, commercial, plots and land parcel deals in Navi Mumbai, Thane & South Mumbai. We associated with Prominent & A-Grade developers in the region and assure complete transparency with our customers, thereby ensuring a pleasant & Profitable deal to our customers. Our expertise and dedication to client success sets us apart in the industry. With a keen understanding of market trends.
- Established strategic partnerships to enhance service offerings and market reach.
Retail Consultant / Trainer
Freelancer
Mumbai
12.2023 - Current
- Developed training programs that enhanced employee product knowledge and improved customer service skills.
- Conducted workshops to improve sales techniques and team collaboration among staff.
- Evaluated training effectiveness through feedback and adjusted content for better engagement.
- Equipped retail staff to effectively sell, serve customers, and maintain inventory.
- Provided support to store managers in developing their teams' operational abilities.
- Monitored and analyzed feedback from store managers to assess and refine training initiatives.
- Developed and delivered training programs to improve customer service skills.
National Sales Head
Sitayya Fashion
Mumbai
12.2022 - 09.2023
- Annual Budgeting of Sales & Expenses for the Stores.
- Increasing the brand turnover by expansion thru company stores, Franchisee Stores, SIS counters, distribution network and penetrating across all the markets in the country.
- Identifying opportunities for new business development, conducting research and meeting new target clients.
- Managing the sales Process to close new business opportunities.
Regional Manager - Sales & Merchandising
Just Lifestyle
Mumbai
02.2021 - 11.2022
- Responsible & Managing Operations, P & L for Just Watches - West Region (Maharashtra & Gujarat). Just Watches is an MBO with a product mix of some of the best international brands in watches.
- Annual Target planning & Achievement
- P & L management, Driving the Targeted Ebidta thru sales enhancement and Cost control Strategies.
- Responsible for SWOT Analysis & for driving Retail Excellence in Region West Stores.
- Managing Front End Retail Operations for Key Accounts - LFR. (Central)
- Store wise Merchandise Planning of base stock & distribution, whilst Achieving key financial parameters like OTB, Sell through and week covers for the stores.
- Monitoring category wise & product wise inventory.
- Margin target achievement, style wise performance analysis and subsequent measures.
- Initiating corrective measures to liquidate slow moving styles and old stocks.
- Ensuring FIFO across all categories and all the stores across the region.
- Ensuring 100% International Standards and VM Standards at the Stores.
Area Manager
M.H. Alshaya Co.
Kuwait
04.2018 - 03.2020
- Handling 10 Stores of Next UK (Fashion & Accessories) Additionally handling River Island & Oasis Stores. Managing Square feet 82,000, Total Manpower - 160 Staff including localites.
- Consistently achieved the topline and a growth of more than 20% across the region for the Brand Next.
- Consistently achieved YOY growth of more than 10% in Conversions and more than 20% in the Bill Size for the region, during the FY 19-20.
- Successfully developed & implemented initiatives to streamline the inventory function, inter-store transfers and manage huge turnover of merchandise.
- Pivotal in streamlining the replenishment function across stores.
- Received regular awards & accolades for always maintaining optimum level of visual merchandising and customer service standards across stores.
- Successful in controlling the Shrinkage well below the benchmark of 0.5% thru out the tenure across all the stores in the region by strict adherence to SOP's, conducting regular process and stock audits, and taking appropriate corrective actions.
Store Manager
Future Retail Ltd.
Maharashtra
07.2016 - 03.2018
- As a Store Manager, managing the New Format Big Bazaar store along with FBB at Prozone mall, Aurangabad. Responsible for the overall Business Achievements, P&L & efficiency in operations at a micro level, for a hyper Market, handling categories like Fashion, Footwear, Food, Non food, Home fashion, general merchandise, Fresh, and managing a team of more than 170 staff and 16 Managers.
- Worked on Maximizing the margins by continuous drive & tracking of the sales & sell thru's of Inhouse brands In BB as well as FBB.
- Achieved the targeted Basket size and Ticket size consistently at a YTD level thru out the period thru various initiatives at a store level.
- Ensured effectiveness and ethics of visual merchandising at all times across BB and FBB.
- Consistently worked to minimize shrinkage, damage and pilferage within norms thru strict adherence of SOP's across all areas of Operations.
Store Manager - Large Format
Aditya Birla Fashion & Retail Ltd. - Pantaloons
Mumbai
04.2013 - 07.2016
- Managed the store towards achieving top line sales budgets and ensured a healthy EBIDTA through aggressive cost savings whilst maintaining a consistent YOY growth in the KPI's and sales.
- Achieved private brand contribution from 72% to 80%, thereby improving bottom-line.
- Reduced shrinkage through a focused & non-compromising approach and consistently ranked in the top stores for minimum shrinkage below 0.07%.
- Ranked in top stores across the region for performance in the commercial audits.
- Bagged the top position in the PBGC dashboard.
- Maintained an attrition rate of 20% in the FY 2015 - 16.
- Attained 21% growth in FY 2015 - 16 as compared to FY 2014 - 15 in similar months at Pantaloons in spite of newly developed competition.
- Accomplished high standards of customer service levels & retention in the store & consistently ranked in the top stores nationally during the mystery audits with an average score of 90% at Pantaloons.
Cluster Manager
ITC - Wills Lifestyle
Mumbai
01.2011 - 03.2013
- Attained the highest sale for Wills Lifestyle during the tenure with the EOSS.
- Managed the stores to achieve recognition/ accolades for store presentation and visual merchandising along with high level of customer service standards and retention.
- Achieved High level of Customer Service standards across all the stores, instrumental in streamlining the training module and conducted various training programs for the floor team on Customer service.
Store Manager - Large Format
Landmark Group - Lifestyle Intl Pvt. Ltd
Mumbai
04.2003 - 01.2011
- Supervised the store towards achieving the budgets and consistent growth in YOY sales throughout the period.
- Established floor and SOPs of Inorbit & Oberoi Lifestyle.
- Awarded for best CSD and highest TIC members sales contribution pan India while in Inorbit LS.
- Attained high standards of customer service & retention levels in the store & consistently won the best store award for the region during the mystery audits.
- Achieved the maximum conversion of inner circle members in the region for three consecutive years.
- Highest scoring in the region, for the system & operational audits & the stock take results consistently.
- Highest sale records during seasons/ off sales through adequate planning and implementation.
- Best in all aspects of business, across the region throughout the period in the toughest of competition, setting a benchmark for the other stores to follow.
Asst. Sales Manager
M.H. Alshaya Co. - Debenhams
Kuwait
09.1998 - 11.2002
Education
Graduates diploma - Specializing in Retail
Indian School of Business Management
MumbaiMBA - Marketing
NIBM
01-2005
HSC - Science
Maharashtra Board
Skills
- Retail Soft Skills Training
- Excellence in Retail Operations & Store Standards
- Sales & KPI Management
- Profitability & Margin enhancement
- Growth & Development Strategies
- Merchandise planning & Distribution
- Budgeting & Cost Optimization
- Shrinkage Control & Loss Prevention
- SOP Management
- Visual Merchandising
- BTL Marketing
- People Management & Development
- Customer Service Management
- Process Improvement
- Competition Analysis & Benchmarking
- Administration & Cross Functional Coordination
- Vendor Management
- Manpower Planning & Recruitment
- Decision Making
- Problem Solving
- Time Management
Websites
Certification
- Certified as Master Trainer By Asian College of Teachers
- Certified as Retail Assessor by RASCI
- Certificate in MS Office & Advanced Excel
Languages
Fluent, Fluent, Native, Conversational
Languages
English
Proficient (C2)
C2
Accomplishments
Awarded Best Store in ABFRL
Timeline
Retail Consultant / Trainer
Freelancer
12.2023 - Current
Co-Founder
WDS Realty
09.2023 - 03.2026
National Sales Head
Sitayya Fashion
12.2022 - 09.2023
Regional Manager - Sales & Merchandising
Just Lifestyle
02.2021 - 11.2022
Area Manager
M.H. Alshaya Co.
04.2018 - 03.2020
Store Manager
Future Retail Ltd.
07.2016 - 03.2018
Store Manager - Large Format
Aditya Birla Fashion & Retail Ltd. - Pantaloons
04.2013 - 07.2016
Cluster Manager
ITC - Wills Lifestyle
01.2011 - 03.2013
Store Manager - Large Format
Landmark Group - Lifestyle Intl Pvt. Ltd
04.2003 - 01.2011
Asst. Sales Manager
M.H. Alshaya Co. - Debenhams
09.1998 - 11.2002
Graduates diploma - Specializing in Retail
Indian School of Business Management
MBA - Marketing
NIBM
HSC - Science
Maharashtra Board