Jitendra Kumar
Gurgaon
Summary
A versatile supply chain professional with 12+ years of experience In Fast-moving consumer goods industries having managed operations in both B2C as well as B2B supply chains. A quick learner delivering consistent results in terms of stock availability, plan attainment and customer satisfaction. Strong process orientation with a keen focus on Lean methodology & structural problem solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Demand & Supply Planner Manager
Mccain Foods India Pvt Limited
01.2021 - 09.2023
- Optimized inventory levels by implementing efficient supply planning strategies.
- Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate stock levels to meet customer needs.
- Improved order accuracy with meticulous tracking and monitoring of purchase orders, delivery schedules, and invoices.
- Addressed any discrepancies between received items and purchase orders promptly, minimizing potential disruptions to production schedules.
- Served as a key liaison between internal
- stakeholders and external suppliers, fostering collaboration and addressing concerns to achieve mutually beneficial outcomes.
- Delivered consistent/improved results in terms of assigned KPIs: CLS (less than 2 % of Sales), MT fill rates (>90%), Plan fidelity (> 85%), OTIF (>95%), Production & Dispatch Adherence (>80%)
- Designed Forecast Monitoring Dashboard to improve forecast fidelity for effective backend planning
- Ensure desired service levels across all zones (4) for all Sales channels viz. General Trade, Modern Trade, Institutional, Canteens . Lead monthly S&OP process for Foods ,Retail & QSR Division.
- Stock/Production Monitoring Dashboard to identify Stock outs/Priority Dispatch CFAs necessitated Inter CFA transfers, CFA/SKU serviceability, Unit SKU wise Production/dispatch adherence, etc.
- Publish weekly Short Expiry stock report for controlling SLOB stock
- Rolled Out Integrated Business Planning Toll in Organization
- Execute Monthly S&OP Cycle to define and fine tune Q*P forecast for order intake,demand & revenue.
- Prepare Rolling Dispatch plans for Mccain Owned unit's(1 unit ) and third Party ( 1 unit).
- Take Decisions on SKU's ( 147 ) Production looking at sales Forecasts ,Inventory norms and Supply network Manufacturing Strategy,Stock -pre building needs,desired freshness levels ,Trade & Consumer Promotions.
- Responsible for annual production budget and quarterly logistics budget planning to set a base line for supply chain network and manufacturing activities.
- Delivered Consistent/Improved results in terms of assigned KPI's :MT fill rates (>90%),Plan Facility (>85%),OTIF( >95%),Production and dispatch adherence (>80%)
Regional Distribution Manager
McCain Foods India Pvt. Ltd.
01.2017 - 01.2021
- Coordinated the implementation of new technologies, such as advanced analytics tools and automation equipment, to drive greater operational efficiency within the distribution network.
- Managed a team of distribution professionals, providing mentorship, guidance, and performance evaluations.
- Planning day to day strategies ,schedules,resources allocation for optimum output:minimizing bottlenecks for high productivity by ensuring safety ,Production quality ,Customer satisfaction,timely delivery cost and product.
- Enhanced operational efficiency by streamlining warehouse processes and inventory management systems.
- Tracking Products through the supply chain to ensure that they arrive at their destination .
- Check for Secondary cost and storage cost monthly for cost effectiveness in system.
- Ensuring zero damages and write off from system
- Maintaining FEFO and FIFO across warehouses ,checking OTIFS and set targets to achieve it 99%.
- Responsible for quality Audits and make sure it should score more than 90%
- By Cost optimization checking best dispatch plan for FTL and PTL and ensuring timely delivering of stocks .
Assistant Manager -Primary Transport
McCain Foods India Pvt. Ltd.
01.2014 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Senior Customer Service Executive
McCain Foods India Pvt. Ltd.
11.2011 - 01.2014
- Achieved high levels of first-contact resolution by empowering team members with the necessary knowledge base to address diverse client concerns effectively.
- Informed customers of sales promotions and services, warranties or terms of sale and refunds or exchanges.
- Answered multi-line phones and used active listening skills to assess client's issues and challenges.
- Streamlined the service process for increased efficiency by implementing new strategies and tools aimed at reducing response times.
Education
MBA (Supply Chain) -
Narsee Monjee Institute (NMIMS)
B.Sc. (Math-Hons.) -
Sunrise University
Advance Supply chain management -
IIM Kozhikode
Skills
- Logistics Operations & Distribution
- Supply Chain Management
- Tendering & Contract Management
- Vendor Management
- Liaising & Cross-Functional Coordination
- EXIM Operations
- Cost Optimization
- Continuous Process Improvement
- Supplier negotiation
- Production Planning
- Demand planning software
- Procurement expertise
Accomplishments
- Resolved product issue through consumer testing.
- Achieved 100% Dispatch discipline and cost saving upto Rs 2 lakhs by introducing PDP Method .
- Supervised team of 12 staff members.
- Achieved Live Truck details and customer satisfaction by completing Geo Fencing with 100% accuracy and efficiency.
Languages
English
Hindi
Punjabi
Haryanvi
Trainings Attended
- Leadership Training
- How to take interview and candidate finalization Training
- Cost Negotiation Training
- Power BI Training
- Integrated Supply planning training
- Body Language Training
Personal Information
Date of Birth: 07/23/87
Certification
- Certified Advance Supply chain Management , IIM Kozikhode
Timeline
Demand & Supply Planner Manager
Mccain Foods India Pvt Limited
01.2021 - 09.2023
Regional Distribution Manager
McCain Foods India Pvt. Ltd.
01.2017 - 01.2021
Assistant Manager -Primary Transport
McCain Foods India Pvt. Ltd.
01.2014 - 01.2017
Senior Customer Service Executive
McCain Foods India Pvt. Ltd.
11.2011 - 01.2014
MBA (Supply Chain) -
Narsee Monjee Institute (NMIMS)
B.Sc. (Math-Hons.) -
Sunrise University
Advance Supply chain management -
IIM Kozhikode
- Certified Advance Supply chain Management , IIM Kozikhode
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