Jitendra Singh

Noida

Summary

Experienced Deployment Manager with a strong background in implementing RxLogix-built pharmacovigilance solutions for leading pharmaceutical organizations including Bayer, Genmab, EMA, etc. Proven track record of managing end-to-end deployments, coordinating cross-functional teams, and ensuring seamless integration of safety systems in compliance with global regulatory standards. Skilled in client engagement, technical configuration, and post-deployment support, with a focus on delivering scalable and efficient drug safety platforms across diverse geographies.

Overview

years of professional experience

Certification

Work History

Deployment Manager

Rxlogix

05.2020 - Current

Managed deployment of complete Pharmacovigilance Suite (PV Reports, PV Signal, PV Intake, Tibco Spotfire) for 20+ global Pharma clients including JNJ, Bayer, Sanofi, EMA, and Roche.
Maintain GxP regulated environments, draft IQ protocols, and conduct dry runs for new releases ensuring compliance and smooth deployment.
Collaborated with DevOps, Product Engineering, and QA teams to streamline deployment cycles, reducing release rollout time by 15%.
Supported clients during hypercare, ensuring rapid issue resolution and improved customer satisfaction.

Senior Implementation Engineer

Acyutah

08.2019 - 02.2020

Implemented and supported DMS/ECM/BPM/HRMS software solutions for enterprise clients (e.g., Emcure Pharmaceuticals).
Conducted requirement gathering, UAT, training, and on-site support for end users ensuring smooth adoption.
Administered IIS web servers and managed client deployments across Dev, QA, and Production environments.

Software Implementation Engineer

Pyramid Consulting

05.2011 - 07.2019

Delivered IT implementations and technical support for ECM/DMS/BPM solutions across clients in India, Middle East, and Africa.
Key projects: RBI (India), Roads Fund Board (Tanzania), Oman Methanol Company (Oman), and Indian Oil Corporation Ltd. (India).
Provided installation, configuration, training, and post-go-live support for enterprise solutions ensuring client satisfaction.

Skills

Cloud & Infrastructure: AWS, Azure, Windows Server, Linux Server, Hyper-V
Databases & Tools: MS SQL Server, Oracle DB, SQL Developer, Redis, Elastic Search
Web & Application Servers: IIS, Apache Tomcat, SSL Configuration

DevOps & Collaboration: Docker, JIRA, ServiceNow, Confluence
Regulatory Compliance: GxP, CFR 21 Part 11, GDP, GMP
Leadership & Delivery: Team management, client servicing, requirement gathering, leading technical and scrum calls

Accomplishments

Managed a team of 10 and successfully delivered multiple end-to-end project deployments, including post-deployment support and client onboarding.
Delivered high-impact solutions for top pharmaceutical clients, ensuring compliance and operational efficiency.
Received 5 Spot Awards at RxLogix for excellence in project execution and leadership.
Earned consistent client appreciation for proactive support, quality delivery, and effective communication.