Jitendra Prasad Gupta
Mumbai
Summary
Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization.
Overview
11
11
years of professional experience
Work History
Sales and Operations Executive
Acadmart Solutions Pvt Ltd
Pune
03.2024 - Current
- Organized and facilitated regular meetings with senior management teams.
- Conducted market research and analysis to identify potential business opportunities.
- Developed and implemented strategies to increase executive efficiency.
Customer Service Executive
Mindloop solutions
Pune
09.2023 - 11.2023
- Processed orders accurately and efficiently in accordance with company policies.
- Provided technical support when necessary to resolve complex problems.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Customer Service Representative
Khushi Transport and Travels
Mumbai
06.2013 - 11.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
B.com - Accounting And Business Management
Nirmal Degree College of Commerce
Mumbai04-2013
HSC - Commerce
Nirmal College of Commerce And Science
Mumbai03-2010
High School
SSC
Mumbai 03-2008
Skills
- Talent management
- Small business development
- Project Management
- Growth planning
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Sales and Operations Executive
Acadmart Solutions Pvt Ltd
03.2024 - Current
Customer Service Executive
Mindloop solutions
09.2023 - 11.2023
Customer Service Representative
Khushi Transport and Travels
06.2013 - 11.2022
B.com - Accounting And Business Management
Nirmal Degree College of Commerce
HSC - Commerce
Nirmal College of Commerce And Science
High School
SSC
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