Jitesh Sudhakaran

Vice President

Morgan Stanley

Mumbai, Maharashtra

09.2014 - Current

As a Chapter Lead in Debit Cards ,
Mentored junior team members to develop their technical skills and advance their careers within the organization.
Ensured seamless integration of acquired companies'' IT systems by leading comprehensive due diligence efforts and developing effective integration plans.
Led cross-functional teams to deliver complex IT projects on time and within budget, ensuring seamless execution and minimal disruption to business operations.
Spearheaded successful digital transformation initiatives, driving innovation and improving overall business efficiency.
Streamlined IT operations by implementing strategic infrastructure upgrades and modernizing legacy systems.
Established a strong IT governance framework, aligning technology investments with business objectives and maintaining regulatory compliance.
Implemented robust project management practices to streamline planning, resource allocation, and execution for all IT projects within the organization.
Standardized software development processes to ensure high-quality code releases with minimal defects or security vulnerabilities.
Implemented best practices for IT service management, resulting in increased customer satisfaction ratings and reduced helpdesk response times.
Optimized system performance with regular monitoring, proactive maintenance, and effective troubleshooting procedures.
Managed stakeholder expectations effectively during major system implementations or changes through clear communication channels and regular progress updates.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.