JITESH S. SONAWANE
Mumbai
Summary
Senior Operations Leader with over 15 years in QSR and food retail, specializing in multi-unit management, P&L oversight, and SOP implementation. Demonstrated success in new store launches, food safety compliance, and enhancing profitability. Skilled in leading large teams and expanding brand presence across city clusters. Expertise in process optimization and cost control through collaboration with consultants and area leaders.
Overview
14
14
years of professional experience
Work History
Operations Head & Business Manager
HimalayanSavour LLP
Mumbai
11.2025 - Current
- Managing P&L and operations across 8 outlets with 140+ team members
- Driving SOPs, audits, cost control and leadership development
- Ensuring operational excellence and brand compliance
Senior Area Operations Manager
Good Flippin’ Foods Pvt. Ltd.
Mumbai
03.2022 - 10.2025
- Managed operations across 18 outlets with 250+ workforce
- Complete P&L responsibility and cost optimization
- Led SOP standardization, audits, KPI & MIS reviews
- Supported expansion and new store openings
Owner & Partner
101 Bites
Mumbai
02.2021 - 02.2022
- Owned and managed end-to-end restaurant operations
- Handled finance, procurement, staffing and marketing
- Vendor negotiations and profitability improvement
Area Operations Manager
New York Burrito Company
Mumbai
10.2019 - 01.2021
- Managed operations across 14 outlets
- Led teams of 120+ staff
- Ensured brand compliance and operational excellence
Restaurant General Manager
Burger King India Pvt. Ltd.
Mumbai
12.2018 - 08.2019
- Managed flagship restaurant operations
- Full P&L responsibility
- Improved service quality and staff productivity
Restaurant General Manager
Sapphire Foods
Mumbai
04.2017 - 12.2018
- Led restaurant operations and sales growth initiatives
- Managed audits, compliance and team training
New Store Opening & Sales Manager
Chaayos
Mumbai
08.2015 - 04.2017
- Opened 11 new stores
- Managed sales growth and operational readiness
- Team building and customer engagement
Shift Manager
McDonald’s (Hardcastle Restaurants Pvt. Ltd.)
Mumbai
09.2011 - 03.2015
- Managed shift operations and staff scheduling
- Ensured service standards and quality control
- Staff training and operational continuity
Education
PGDM - Hospitality Management
Welingkar Institute of Management
MumbaiB.Sc. -
Karnataka State Open University
MysoreHSC -
Sathaye College
MumbaiSSC -
S.K.P School
MumbaiSkills
- City and cluster operations management
- Multi-unit leadership
- P&L accountability
- Annual operating plan development
- New store launch and expansion
- Standard operating procedure development
- Vendor relations management
- Compliance audits
- Key performance indicators
- Management information systems and quarterly business reviews
Accomplishments
- 56+ successful new store openings across brands
- Kitchen Prep Time reduced from 17 mins to 11–12 mins (KPT Project)
- ~6% bottom-line profitability improvement
- Built scalable SOP and audit frameworks
- Managed teams up to 250+ employees
Systems And Tools
- SAP S/4 HANA
- PetPooja
- Rista
- Torqus
- NBO
- COBRA
- Advanced Excel
- Macros
Timeline
Operations Head & Business Manager
HimalayanSavour LLP
11.2025 - Current
Senior Area Operations Manager
Good Flippin’ Foods Pvt. Ltd.
03.2022 - 10.2025
Owner & Partner
101 Bites
02.2021 - 02.2022
Area Operations Manager
New York Burrito Company
10.2019 - 01.2021
Restaurant General Manager
Burger King India Pvt. Ltd.
12.2018 - 08.2019
Restaurant General Manager
Sapphire Foods
04.2017 - 12.2018
New Store Opening & Sales Manager
Chaayos
08.2015 - 04.2017
Shift Manager
McDonald’s (Hardcastle Restaurants Pvt. Ltd.)
09.2011 - 03.2015
PGDM - Hospitality Management
Welingkar Institute of Management
B.Sc. -
Karnataka State Open University
HSC -
Sathaye College
SSC -
S.K.P School