SAPTAJIT GHOSH DASTIDAR
Hyderabad
Summary
I am working currently as an Assistant Manager with overall experience of 11.8 years in Revenue Cycle Management in US healthcare sector with multiple specialties like oncology, radiology and surgery, emergency. Experience in handling clients and improvising on workflows. With a background in finance, I thrive in productivity-focused environments, leveraging my strong analytical skills and team leadership abilities to drive organizational growth. I have consistently achieved high performance standards and am passionate about managing the business and growing future leaders
Excellent relationship-building, multitasking, and decision-making skills.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Elico Healthservices Pvt Ltd
Hyderabad
05.2025 - Current
- Managing emergency ambulatory services
- Supervised daily operations and staff activities to ensure seamless workflow.
- Coordinated training programs for new employees to enhance team performance.
- Managed scheduling and resource allocation to meet project deadlines effectively.
- Developed and implemented process improvements to streamline operations.
- Facilitated communication between departments to promote collaboration and efficiency.
Lead Analyst (Assistant Manager)
R1 RCM Healthservices Pvt Ltd
Bangaluru
08.2020 - 11.2024
- Managed oncology specialties with focus on aged claims
- Worked and analyzed trends on claims
- Provided inputs directly to client end for updating SOP's and workflows.
- Company Overview: Revenue Cycle Management in US healthcare sector
- Managed AR team of 70 to 80 FTE's along with TL's
- Ensured team meets the targets weekly/monthly to maintain client SLA
- Presented top 5 denials with RCA & action to to US counterpart & client weekly
- Shared aging & AR summary to US counterpart weekly
- Handled weekly client calls on new updates & process flows
- Revenue Cycle Management in US healthcare sector
Revenue Cycle Specialist/SME (RCM-US Healthcare)
Cerner
Bangalore
05.2018 - 08.2020
- Company Overview: Revenue Cycle Management in healthcare sector
- Provided expertise in Revenue Cycle Management in the US Healthcare sector in efficient manner
- Worked on high aging & high dollar accounts
- Presented weekly to client on unresolved high dollar cases
- Acted as SME and provided floor support to the AR team to ensure timely follow up on accounts and timely addressing of denials
- Revenue Cycle Management in healthcare sector
Senior Process Executive
Infosys BPO Pvt Ltd
Bangalore
10.2017 - 04.2018
- Company Overview: Customer service in telecommunications
- Focused on delivering higher standard customer service in BT landline, wifi and broadband products
- Provided technical support to UL customers maintaining AHT – Average Handling Time
- Customer service in telecommunications
Corporate Action Research Analyst (Finance)
MSR IT Solutions Pvt Ltd
Kolkata
02.2017 - 08.2017
- Company Overview: Corporate actions in finance
- Provided financial support to investors by giving correct stock/dividend/equity payment related information
- Navigated through various country stock exchanges and other valid websites
- Handled effectively client queries in a timely manner
- Corporate actions in finance
Senior Process Executive (RCM-US Healthcare)
Cognizant Technology Solutions Pvt Ltd
Bangalore
05.2014 - 08.2016
- Company Overview: Revenue cycle management in healthcare
- Handled the revenue cycle stage of billing and coordination with other departments for missing information
- Billed healthcare DME products to patient insurances
- Managed communication with insurance companies regarding billing
- Maintained accuracy in order creation and billing process for receiving timely payment
- Revenue cycle management in healthcare
Education
B.B.A -
Bengal Institute of Business Studies
Kolkata08.2011
12th -
Nalanda High School
Kolkata04.2008
10th -
Nava-Nalanda High School
Kolkata04.2005
Skills
- Analyst
- Team leadership
- Denials Management
- Microsoft Office
- Power BI Dashboard creation using AI
- Excel using AI
- Data analysis
- Inventory management
- Client relationship management
- Performance monitoring
Accomplishments
- Achieved high quality & productivity performance awards in previous organizations.
- Consistently maintained high customer satisfaction ratings.
Languages
English, Proficient
Languages
English
Proficient
C2
Bengali
Proficient
C2
Hindi
Proficient
C2
Hobbies and Interests
Hobbies include mainly singing, playing guitar, dancing, travelling, playing cricket taking pictures and watching movies
Timeline
Assistant Manager
Elico Healthservices Pvt Ltd
05.2025 - Current
Lead Analyst (Assistant Manager)
R1 RCM Healthservices Pvt Ltd
08.2020 - 11.2024
Revenue Cycle Specialist/SME (RCM-US Healthcare)
Cerner
05.2018 - 08.2020
Senior Process Executive
Infosys BPO Pvt Ltd
10.2017 - 04.2018
Corporate Action Research Analyst (Finance)
MSR IT Solutions Pvt Ltd
02.2017 - 08.2017
Senior Process Executive (RCM-US Healthcare)
Cognizant Technology Solutions Pvt Ltd
05.2014 - 08.2016
B.B.A -
Bengal Institute of Business Studies
12th -
Nalanda High School
10th -
Nava-Nalanda High School