Jitin Sadana
Chandigarh
Summary
Experienced IT professional with 13+ years designing and implementing Microsoft 365 and Azure solutions across enterprise environments. Certified Microsoft Expert (excluding Office 365), specializing in Exchange Online, Azure AD (Entra), Intune, Defender, SharePoint, Teams, Power Platform, and cloud security. Passionate about enabling teams through automation, data visualization, and collaboration tools like Power BI, Viva Engage, and Microsoft Loop. Proven track record in designing, creating, and delivering effective training content to empower users and drive adoption of Microsoft technologies. I’m passionate about enabling users to harness cloud technologies for smarter, more efficient work.
Overview
12
12
years of professional experience
7
7
Certifications
1
1
Language
Work History
Senior Manager – Microsoft 365 Administrator
PharmaLex India Pvt. Ltd
11.2021 - 09.2025
- - Led the creation and delivery of tailored training programs to support post-migration adoption of Microsoft 365 tools.
- - Designed interactive content and workshops to upskill teams on Intune, SharePoint, Teams, and Power Automate.
- - Led M365 migrations for acquired organizations, resolving post-migration issues.
- - Implemented DLP, AIP, and Defender policies for secure collaboration.
- - Automated repetitive tasks using Power Automate and Graph API.
Technical Lead – Cloud & Security
Convergys India Pvt. Ltd
01.2017 - 10.2021
- - Deployed Azure AD Premium, Intune, Conditional Access, and AIP Scanner.
- - Managed hybrid Exchange environments and SharePoint workflows.
- - Supported Microsoft partners with troubleshooting and escalations.
- - Spearheaded documentation and knowledge base for Help Desk efficiency.
- - Developed onboarding and technical training modules for internal support teams and Microsoft partners.
Technical Specialist / Engineer
iYogi & Quatrro
12.2013 - 09.2015
- - Supported premier clients (Adobe, HCL, MIT) with Office 365 issues.
- - Managed Intune, AIP, DLP deployments and SharePoint site configurations.
- - Delivered high-rated customer support and technical resolutions.
Education
Bachelor of Commerce -
Mahatma Jyotiba Phule Rohilkhand University
01.2014
Skills
Incident Management, Change Management, Knowledge management, Microsoft 365 & Azure Architecture, Exchange Online & Hybrid Migrations, Azure AD Connect, IAM, MFA, Intune & Endpoint Security, SharePoint & Teams Administration, PowerShell & Power Automate, Data Protection (AIP, DLP, MCAS), Training & User Adoption Programs
Certification
Accomplishments
- Collaborated with team of 20 in the development of Revx and automated onboarding process using integration of script & SharePoint
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Timeline
Senior Manager – Microsoft 365 Administrator
PharmaLex India Pvt. Ltd
11.2021 - 09.2025
Technical Lead – Cloud & Security
Convergys India Pvt. Ltd
01.2017 - 10.2021
Technical Specialist / Engineer
iYogi & Quatrro
12.2013 - 09.2015
Bachelor of Commerce -
Mahatma Jyotiba Phule Rohilkhand University
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