Jiya Bagwan

• Handled customer inquiries and complaints in a timely manner, providing accurate information and solutions.
• Assisted customers with selecting appropriate products or services based on their individual needs.
• Contacted customers about potential service upgrades, new services and account changes.
• Maintained detailed records of all interactions with customers including notes about conversations as well as any actions taken.

Executed accurate and timely data capture activities.

Maintained and updated organizational data records.

Ensured data quality through verification and efficient workflow support.