Jobin Joseph
New Delhi
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
3
3
years of professional experience
Work History
Operations Manager
SIMONS INTERNATIONAL
Delhi
04.2023 - Current
- Ensured effective monitoring of administrative responsibilities
- Provided guidance to staff in adopting innovative techniques and policies
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Operations Executive
SIMONS INTERNATIONAL
07.2022 - 03.2023
- Coordinated with cross-functional teams to ensure smooth operations.
- Increased efficiency in handling tasks related to airline tickets and visas
- Developed lasting relationships with industry partners to optimize ticketing procedures for clients.
- Offered support to guests and travel partners regarding online booking inquiries from start to finish.
Key Sales Accountant
Realcool LLC
Dubai
11.2021 - 03.2022
- Develop new and fresh strategies to respond to high volume client concerns and meet budget guidelines
- Analyze market needs, develop account strategies and convey to chief responsible personnel.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions
- Reconciled accounts and reviewed expense data, net worth, and assets
Education
Finance & Taxation
St Aloysius College Autonomous Mangalore
Mangalore04-2022
VIBES - Accounting And Business Management
Sree Sankaracharya Computer Centre in Cherupuzha
Cherupuzha04-2019
B.com, Computer Appilication -
Navajyothi College Cherupuzha
Cherupuzha,Kannur,Kerala,India04-2019
Skills
- Business administration
- Financial Management
- Business Development
- Document Control
- Workflow Optimization
- Business Planning
- Labor Relations
- Mathematical calculations
Languages
- English
- Malayalam
- Hindi
Timeline
Operations Manager
SIMONS INTERNATIONAL
04.2023 - Current
Operations Executive
SIMONS INTERNATIONAL
07.2022 - 03.2023
Key Sales Accountant
Realcool LLC
11.2021 - 03.2022
Finance & Taxation
St Aloysius College Autonomous Mangalore
VIBES - Accounting And Business Management
Sree Sankaracharya Computer Centre in Cherupuzha
B.com, Computer Appilication -
Navajyothi College Cherupuzha
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