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Overview
Work History
Education
Skills
Languages
Work Availability
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Hi, I’m

Surendar Murthy

Chennai
Surendar Murthy

Summary

Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Marketing. Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities .Savvy to industry trends, practices and customer demands. Performance-oriented Sales Leader offering exceptional record of achievement over 09-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

14
years of professional experience

Work History

K2K INNOVATIONS PRIVATE Limited
Chennai

Operations Manager
04.2023 - Current

Job overview

  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Provided technical expertise in the design and implementation of automated systems used in the operations department.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.

Myrmc Solutions Private limited
Chennai

Business Development Manager
04.2023 - Current

Job overview

  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Maintained a database of existing customers and prospective leads.
  • Attended tradeshows and conferences to network with potential clients.
  • Drafted proposals for prospects in response to their requests for information.
  • Collaborated with marketing team members to design promotional materials.
  • Organized meetings between senior management and prospective customers.
  • Researched target markets to understand the needs of current and potential customers.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
  • Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.

Self
Chennai

Business Analyst
01.2011 - Current

Job overview

  • Team building expertise Goals and performance
  • Systems and software programs
  • Sales expertise
  • New Business Development
  • Conducted market research to identify potential opportunities for new product development.
  • Analyzed customer data to determine trends in purchasing behavior.
  • Developed financial models and forecasts to support business decisions.
  • Performed cost-benefit analysis of proposed changes to business processes.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Conducted interviews with subject matter experts to gather information on existing systems and procedures.
  • Prepared documentation summarizing findings from stakeholder meetings and workshops.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Provided guidance on software design principles, coding standards, best practices, techniques, methods and toolsets used in the development lifecycle process.

Shri Vinayagar Enterprises
Chennai

Director of Sales and Marketing
08.2022 - 03.2023

Job overview

  • Evaluated and monitored promotional activitiesto confirm adequate return on promotional funds
  • Evaluated market data to develop and create business strategies and marketing plans
  • Suggested innovative ideas to increase sales andimprove customer experience
  • Used networking, coldcalling and referrals to identify prospective accounts and generate newleads
  • Directed sales and marketing management staffin successful use and development of business plans and strategies
  • Analyzed and forecasted monthly sales data of existing marketed companies within designated area
  • Sourced advertising opportunities to placeadverts in press and social media
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions withinbudgetary constraints
  • Managed production of leaflets, posters and newsletters
  • Cultivated and maintained strategic allianceswith key partners and vendors
  • Managed sales promotions and marketingstrategies on major social media sites
  • Analyzed sales and marketing data for improved strategies
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisitioninitiatives to raise awareness and revenues
  • Enhanced profitability by developing pipelinesutilizing marketing and sales strategies
  • Maintained up-to-date knowledge of competitor products and pricing in market served
  • Decreased spending by through effectively designing budgets Increased sales by through effectively training employees, closely monitoringregional and local markets and managing inventories
  • Performed analysis of competition to determine strengths and weaknesses as compared
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services
  • Demonstrated products to show potentialcustomers benefits and advantages and encourage purchases
  • Built deep relationships with store managers, business owners and distribution partner salesteams by employing industry expertise and

Saarel Technology Solutions
Chennai

Director of Business Development
01.2020 - 07.2022

Job overview

  • Gobichettipalayam Identified and pursued valuable business opportunities to generate new company revenueand improve bottom line profit
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data andbudget factors
  • Developed and executed strategic initiatives to implement key changes and improvements in
  • Contact
  • Skills
  • Staff Management
  • Operations
  • Relationship building and management
  • Strategic planning
  • Marketing Marketing strategyResearch
  • Customer satisfaction Product and service salesEffective negotiator
  • Critical and creative thinking
  • Business development and planning
  • Territory Management business development and sales programs
  • Defined and integrated roles, responsibilities andprocesses for business team and data management organization
  • Led change and transformation across businessareas to deliver benefits and align company resources
  • Consistently exceeded quotas throughpenetration of new accounts
  • Negotiated, prepared and signed contracts withclients
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets
  • Consulted with product development teams to enhance products based on customer interest data
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits
  • Assessed performance management structuresand implemented enhancements to improve frameworks and strengthen results
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
  • Implemented successful approaches to revitalize underperforming product lines and create new profit- generating enterprises
  • Contributed to industry events and trade showsto showcase products and gather industry intelligence
  • Identified business development challenges and customer concerns for proactive resolution
  • Utilized market trends, mission priorities and customer goals to envision, shape and close newopportunities
  • Created strategic and tactical sales initiatives forforward planning to meet key objectives
  • Performed website content management tasks to enhance company marketing techniques and promote brand exposure
  • Translated customer needs into solution requirements using powerful value propositionsand negotiation skills
  • Collaborated with sales and marketing departments to support project rollout
  • Completed and submitted monthly and yearly reports to support executive decision making
  • Assessed current service needs and calculated product satisfaction levels to make appropriateproduct and service adjustments
  • Leveraged industry trends and competitiveanalysis to improve customer relationship building
  • Compiled product and customer data togenerate informed profit projections
  • Created cross-functional teams to promote consistent brand messaging, demand-generationprograms and sales tools
  • Identified revenue opportunities by collaborating with distribution partners
  • Established and maintained highly effective relationships with clients and industry partners todrive growth
  • Planned marketing initiatives and leveragedreferral networks to promote business development
  • Communicated directly with customers and partners to build strong business networks andrelationships
  • Developed new proposals, contracts andprocedures to draw in more clients and streamline work operations
  • Researched product pricing, ratings andperformance and created comparison spreadsheets to evaluate competitors.
  • Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.

Ewaytrip Tourism India Private Limited
Coimbatore

CEO/Managing Director
01.2012 - 11.2018

Job overview

  • Delivered leadership to executive team dedicated to driving ambitious targets withwell- orchestrated plans
  • Handled problematic customers and clients toassist lower-level employees and maintain excellent customer service
  • Implemented business strategies, increasing revenue and effectively targeting new markets.Appraised inventory levels and ordered new merchandise to keep quantities well-stocked
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.Reduced financial inconsistencies while assessingand verifying billing invoices and expense reports.Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Interacted well with customers to build connections and nurture relationships
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Coached and guided senior managers to improve employee job satisfaction and achievehigher performance levels
  • Increased company revenue through aggressive new market strategies
  • Worked with department heads to address teamneeds and offer high-level support for everyday operations
  • Negotiated with suppliers and delivery workers and ordered materials according to forecastedcustomer demand
  • Reviewed individual department performanceand worked with leadership to improve processes, procedures and practices
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedbackand collaborative spirit.

Ewaytrip Travels And Tours India Private Limited
Coimbatore

CEO/Managing Director
01.2011 - 11.2018

Job overview

  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance
  • Devised new promotional approaches to boost customer numbers and market penetration whileenhancing engagement and driving growth
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow
  • Directed market expansions to propel businessforward, meet changing customer needs
  • Established foundational processes for business operations
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits
  • Negotiated terms of business acquisitions toincrease business base and solidify market presence
  • Built productive relationships with industry partners and competitors to support strategicbusiness objectives
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
  • Identified new revenue generation opportunities to maximize bottom-line profitability
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supplyand demand needs
  • Coached and guided senior managers to improve employee job satisfaction and achievehigher performance levels
  • Increased company revenue through aggressive new market strategies
  • Worked with department heads to address team needs and offer high-level support for everyday operations
  • Negotiated with suppliers and delivery workers and ordered materials according to forecastedcustomer demand
  • Reviewed individual department performanceand worked with leadership to improve processes, procedures and practices
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedbackand collaborative spirit
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow
  • Directed market expansions to propel businessforward, meet changing customer needs
  • Established foundational processes for business operations
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supplyand demand needs
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs
  • Identified new revenue generation opportunities to maximize bottom-line profitability
  • Managed partnerships and strategic business relationships by negotiating contract terms andhandling conflicts
  • Negotiated terms of business acquisitions toincrease business base and solidify market

Eway Group of Companies
Coimbatore

CEO
07.2011 - 08.2018

Job overview

  • Knowledge, retail strategies and sales tactics
  • Prepared and implemented strategic growth plans for territory based on company goals andexpectations
  • Exceeded sales quotas and increased profitability through effective sales strategy andbusiness planning
  • Utilized CRM software to track sales progressionand communicate project needs
  • Developed value-added campaigns and executed technical solutions to streamline andimprove marketing efficiencies
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff
  • Surendar Finance, Erode
  • Defined, implemented and revised operationalpolicies and guidelines
  • Oversaw day-to-day production activities in accordance with business objectives
  • Managed procurement, inventory andwarehouse operations
  • Analyzed technology, resource needs and market demand to plan and assess feasibility ofcompany projects
  • Achieved team goals through formalized training plans, coaching and performance management.Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
  • Documented processes and drafted SOPs to comply with regulations and company policies.Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations
  • Monitored and coordinated workflows tooptimize resources
  • Set team and individual KPIs and providedregular, actionable feedback
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Developed and implemented strategic business plans to increase company profitability.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Analyzed market trends and customer data to inform decision-making processes.

Pranas Technology Pvt Ltd
Coimbatore

Senior Software Analyst
11.2009 - 06.2011

Job overview

  • Built productive relationships with industry partners and competitors to support strategicbusiness objectives
  • Updated old code bases to modern development standards, improving functionality.Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
  • Documented technical workflows and knowledge to educate newly hired employees
  • Translated customer requirements into written usecases
  • Developed software for desktop and mobileoperating systems
  • Coordinated with project management on database development timelines
  • Architected data engineering pipelines tosupport machine learning performance
  • Planned and developed interfaces that simplifiedoverall management and offered ease of use
  • Designed customized solutions for proposals to potential customers.

Education

Sengunthar Engineering College

Bachelor of Computer Science Engineering from Computer EngineeringTechnology
06.2009

University Overview

Skills

  • Financial Management
  • Labor Relations
  • Program Administration
  • Inventory Management
  • Marketing
  • P&L Management
  • Production
  • Process Improvement
  • Business Planning
  • Document Control
  • Customer Retention
  • Data Analysis
  • Workflow Optimization
  • Organizational Management
  • Business Development
  • Performance Monitoring
  • Contract Management
  • Contract Negotiation
  • Corporate Partnerships
  • Cost Reduction Strategies
  • Technology
  • Productivity Improvement Specialist
  • Business Administration
  • Sales Background
  • Multi-Site Operations
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Assignment Delegation
  • Operations Monitoring
  • MS Office
  • Communication Improvements
  • Systems Implementation
  • Predictive modeling
  • Data analysis
  • Business process mapping
  • Strategic planning
  • Customer targeting
  • Gap analysis
  • Staff Management
  • Marketing research
  • Business planning
  • Microsoft Office Suite
  • Operations management
  • Project Management
  • Workflow Analysis
  • Operations analysis

Languages

Tamil
First Language
English
Advanced
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Availability
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Operations Manager
K2K INNOVATIONS PRIVATE Limited
04.2023 - Current
Business Development Manager
Myrmc Solutions Private limited
04.2023 - Current
Director of Sales and Marketing
Shri Vinayagar Enterprises
08.2022 - 03.2023
Director of Business Development
Saarel Technology Solutions
01.2020 - 07.2022
CEO/Managing Director
Ewaytrip Tourism India Private Limited
01.2012 - 11.2018
CEO
Eway Group of Companies
07.2011 - 08.2018
Business Analyst
Self
01.2011 - Current
CEO/Managing Director
Ewaytrip Travels And Tours India Private Limited
01.2011 - 11.2018
Senior Software Analyst
Pranas Technology Pvt Ltd
11.2009 - 06.2011
Sengunthar Engineering College
Bachelor of Computer Science Engineering from Computer EngineeringTechnology
Surendar Murthy