Jody Alexander
Indianapolis
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in customer service, and relationship building.
Overview
32
32
years of professional experience
Work History
Owner & Founder
City Nail Bar
01.2017 - Current
- Curated and operated two elite, non-toxic nail salons
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
VP National Sales Director
Sheaff-Brock Investments
03.2011 - 01.2016
- Investment Advice & Client Relationships
- Increased company growth through collaboration with sales and marketing departments.
- Established and maintained strong relationships with customers, and strategic partners.
- Devised and presented financial plans and for clients, and prospects.
Licensed Sales Assistant
Union Bank of Switzerland (UBS)
01.2009 - 03.2011
- Coordinated appointment scheduling for financial advisors, maximizing their time management capabilities effectively.
- Boosted client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Provided ongoing support to financial advisors.
- Achieved high levels of accuracy in data entry tasks, reducing errors across various systems used within the organization.
- Assisted clients with account set up and maintenance, ensuring accurate information and timely processing.
Customer Service
Morgan Stanley
01.1993 - 01.2007
- Relationship Management, Investment Advice
Education
General Studies -
Indiana University
Indianapolis, IndianaHigh School -
North Central High School
Indianapolis, Indiana01.1989
Skills
- Entrepreneur in the beauty industry with a professional background in finance, customer service and relationship building
Awards And Acknowledgements
- Voted “Indy’s Best”, 2023
- Voted “Indy’s Best”, 2024
- Raised $120,000,000, 2014 & 2015, Sheaff-Brock Investments
Timeline
Owner & Founder
City Nail Bar
01.2017 - Current
VP National Sales Director
Sheaff-Brock Investments
03.2011 - 01.2016
Licensed Sales Assistant
Union Bank of Switzerland (UBS)
01.2009 - 03.2011
Customer Service
Morgan Stanley
01.1993 - 01.2007
General Studies -
Indiana University
High School -
North Central High School
Similar Profiles
ZARAH ELLIOTTZARAH ELLIOTT
District Manager at THE W NAIL BARDistrict Manager at THE W NAIL BAR
J’Naya VillanuevaJ’Naya Villanueva
Nail Technician at Paint Nail BarNail Technician at Paint Nail Bar
Elisha JohnsonElisha Johnson
Licensed Manicurist at Nail Bar MilwaukeeLicensed Manicurist at Nail Bar Milwaukee