Joel George Pramod
Gurgaon
Summary
Results-driven Associate Consultant with a proven record of success in consulting engagements. Strong analytical, problem-solving, and communication skills. Proficient in project management, detail-oriented, and committed to ethical excellence. Dedicated to delivering exceptional client service and achieving impactful outcomes.
Overview
5
5
years of professional experience
Work History
Business Technology Solutions Associate Consultant
ZS Associates
01.2022 - Current
- Technologies used actively: Spark-SQL, Databricks
- Team lead of a workstream that provides Incentive Compensation support for a giant pharmaceutical company, driving team growth and ensuring client satisfaction through effective leadership and management
- Spearheaded innovative process streamlining, reducing 200+ manual hours per quarter
- Proactively identified and mitigated risks with data-driven insights, guiding informed decision-making
- Developed an executive dashboard for medical benefit drugs, tracking Key Performance Indicators (KPIs) related to Patient Support Program services' performance and utilization
Business Technology Solutions Associate
ZS Associates
07.2019 - 12.2021
- Successfully addressed 500+ sales data inquiries for a leading US pharmaceutical firm
- Leveraged analytical tools such as Databricks and Excel for precise data investigations, guaranteeing accurate sales representative incentive compensation
- Developed and managed real-time inquiry status Excel dashboards, providing ongoing updates to client stakeholders
- Created informative PowerPoint presentations showcasing quarterly inquiry insights and effectively communicated key findings
Business Technology Analyst Intern
ZS Associates
01.2019 - 06.2019
- Developed generic process flows using ETL methods to efficiently ingest, process, and publish data to end-users
- Created and executed User Acceptance Testing (UAT) scripts and strategies, ensuring thorough testing of enhancements and system modifications
- Documented test results, providing valuable insights for further improvements and troubleshooting
Education
Bachelor of Engineering in Electronics and Communication -
Chandigarh University
PunjabHSC & SSC -
United Indian School
KuwaitSkills
- Client Management
- Research and Data Analysis
- Project Management
- Technical Proficiency
- Business Acumen
- Analytical Thinking
Accomplishments
- Certified SAFe 5 Practitioner
Timeline
Business Technology Solutions Associate Consultant
ZS Associates
01.2022 - Current
Business Technology Solutions Associate
ZS Associates
07.2019 - 12.2021
Business Technology Analyst Intern
ZS Associates
01.2019 - 06.2019
Bachelor of Engineering in Electronics and Communication -
Chandigarh University
HSC & SSC -
United Indian School
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