Mr Arindam Choudhury,SBI General Ins Co Ltd, Silchar, 91 9864374485
Joglul Alam Laskar (Newton)
Deputy Manager
Bengaluru,KA
Summary
Results-driven professional with strong background in management and operations. Known for optimizing team performance and driving projects to successful completion. Committed to collaboration and adapting to dynamic business needs. Proficient in strategic planning and effective communication.
Overview
4
4
Languages
2
2
Certifications
16
16
years of professional experience
Work History
Deputy Manager (Banca - RRB’s & PSU’s)
SBI General Insurance Co Ltd.
10.2021 - 09.2024
- Oversaw SBI General Ins. Banca channels in collaboration with PSU and RRB branches across Barak Valley, Dima Hasao (Assam), Manipur, and Tripura regions for three years.
- Led cross-functional teams to streamline claims processing and enhance customer satisfaction.
- Developed and implemented training programs that enhanced staff performance and operational efficiency.
- Analyzed market trends to guide strategic decision-making and product development.
Banca Assurance / Relationship Manager
Universal Sompo General Insurance Co. Ltd.
12.2020 - 09.2021
- Managed relationships and provided assurance in Banca channels, enhancing client trust and satisfaction over nine months.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Managed relationships and provided assurance in Banca channels for nine months.
- Analyzed market trends to identify opportunities for cross-selling insurance products and services.
- Coordinated with claims department, resolving client inquiries and concerns promptly to improve client experience.
- Built and maintained relationships with new and existing clients, delivering expert guidance to support their insurance needs.
Smart Distribution Officer
Reliance General Insurance Co. Ltd.
06.2018 - 02.2020
- Managed distribution strategies to enhance sales performance over two years.
- Coordinated cross-departmental initiatives to streamline claims processing workflows.
- Coordinated cross-departmental initiatives, streamlining claims processing workflows.
- Analyzed customer feedback to enhance service delivery and boost client satisfaction.
D.S.E. LCV / ICV
Surana Motors Pvt. Ltd.
09.2012 - 11.2016
- Served as D.S.E. at TATA Motors, specializing in commercial vehicles for over four years.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Supported daily operations, collaborating effectively with team members to ensure smooth workflow.
- Supported business needs by working flexible hours, ensuring coverage during peak times. across night, weekend, and holiday shifts.
- Processed paperwork, identified discrepancies, and resolved issues promptly.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
Agency Manager
Birla Sunlife Insurance Co Ltd
04.2008 - 08.2010
- Led recruitment and training initiatives for new agents, improving retention rates and overall team performance over two years.
- Oversaw daily operations of agency, ensuring compliance with company policies and regulatory standards.
- Established key performance indicators to track agent productivity and drive accountability within the team.
- Established key performance indicators for agent productivity, fostering accountability and driving performance within the team.
- Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as a cohesive unit.
- Analyzed sales data to identify trends and areas for improvement, implementing action plans that addressed specific challenges.
Education
Master of Arts - Economics
Assam University
Silchar 04.2001 -
Bachelor of Arts - Economics
N.C. College, Assam University
Badarpur 04.2001 -
Higher Secondary Certificate - 10 + 2 Subjects of Social Sciences
S.S. College, Assam University
Hailakandi 04.2001 -
High School Leaving Certificate - Subjects of Social Sciences,Science & Mathematics
Sri Gouri High School, SEBA
Srigouri06-1998
Skills
Sales proficiency
Strategic sales planning
Product and service sales
Customer relationship management (CRM)
Sales performance analysis
Revenue growth strategies
Strategic business development
Cost analysis proficiency
Budget management
Financial budget support
Process optimization management
Process optimization
Efficiency enhancement
Workforce development
Workforce scheduling
Inventory control
Vendor management
Efficient resource management
Data reporting
Analytical problem-solving
Effective strategic decision-making
Effective time management
Multitasking and organization
Team collaboration
Collaborative team development
Business growth strategies
Strategic promotional planning
Policy enforcement
Financial budget support
Additional Information
Diploma in Computer Application.
(Proficient in MS Office,Internet etc)
Certification
Diploma in Computer Application
Interests : Scenic,Trekking and Hiking.
Love to go for Holiday long drive and adventures of nature.
Interests
Mr Biswajit Poddar,SBI General Ins Co Ltd,Silchar, 91 8638783130
Timeline
Deputy Manager (Banca - RRB’s & PSU’s)
SBI General Insurance Co Ltd.
10.2021 - 09.2024
Banca Assurance / Relationship Manager
Universal Sompo General Insurance Co. Ltd.
12.2020 - 09.2021
Smart Distribution Officer
Reliance General Insurance Co. Ltd.
06.2018 - 02.2020
D.S.E. LCV / ICV
Surana Motors Pvt. Ltd.
09.2012 - 11.2016
Agency Manager
Birla Sunlife Insurance Co Ltd
04.2008 - 08.2010
Master of Arts - Economics
Assam University
04.2001 -
Bachelor of Arts - Economics
N.C. College, Assam University
04.2001 -
Higher Secondary Certificate - 10 + 2 Subjects of Social Sciences
S.S. College, Assam University
04.2001 -
High School Leaving Certificate - Subjects of Social Sciences,Science & Mathematics
Sri Gouri High School, SEBA