Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
John George

John George

Pune

Summary

Workforce Resource management specialist with 14+years of experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

16
16
years of professional experience

Work History

Senior Resource Manager

Syntel Pvt Ltd.
05.2022 - Current
  • Oversaw and enhanced the performance and productivity of the staffing team.
  • Conduct resource pipeline analysis and engage proactively with team members. Facilitate demand fulfillment meetings with business representatives at regular intervals for effective communication of competing demands.
  • Consistently update databases for ongoing projects, pipeline utilization, and predictive insights for decision-making at the executive level.
  • Successfully facilitate the deployment of consultants, both internally and externally.
  • Key activities include demand validation, onsite/offshore bench utilization, buffer to billable program, replacement of subcontractors with full-time employees, resource churn, upward movement, forward hiring, and travel plans for visa-ready resources.
  • Aided in the recruitment and seamless integration of new full-time employee/contractor hires.

Lead Resource Specialist

Capgemini India Pvt Ltd.
02.2017 - 05.2022
  • Publish forecast on staffing and skill-set information at Management, Account & RMG level
  • Report includes -Head count & Demand report Business unit wise- from Demand creation to resource billability, Top skills report, Allocation report, Addition of the month report, Fresher’s report, & Roll-off report, including REQ management
  • Executing daily staffing calls BU wise to check the status of each open demand, resource pipeline and roll off status
  • Develop and maintain relationships with key practices and account leaders and leverage these relationships to maximize deployment opportunities for bench and proactive hires
  • Coordination with stakeholders & delivery team on new demands (Demand Forecasting N+2 and N+6) and plan to fulfill these positions
  • Manage bench and new hires with partners and project managers to identify possible opportunities for bench resources as well as new hires
  • Follow up with leadership to gather information about last minute changes in scheduling staff availability and staffing needs
  • Transfer of critical requirements to recruitment team to ensure open requisitions are created and fulfilled
  • Share updates of employees and subcontractor’s assignment end dates well in advance with project managers to avoid future deployments
  • Monitor for cross functional training for cross deployment in requirements from other LOBs
  • Additionally, support project managers by conducting background checks of candidates by coordinating with BGV team
  • Manage internal & external audit.

Resource Management Specialist

Mphasis Limited, Pune
03.2009 - 02.2017
  • Manage TFG operations and fulfillment across locations for APPS/ ITO/BPO/SD program for various business domains like Banking, Insurance, Transportation, Communications, Healthcare, Manufacturing, Retail, etc
  • Planning Bench, Buffer, and fresher’s utilization for Business vertical
  • Schedule meetings with stakeholder based on business requirement
  • Connect delivery to understand requirements and maintain resource forecast & fulfillment plan
  • Publish reports & dashboards for weekly calls regarding closure/allocation/movements/retentions
  • Maintaining employee resume database
  • Connect employees to understand their aspirations, skills, potential, location constraints, plans within offshore & onsite
  • Share open positions with employee to understand their interest & abilities and help them chose the project
  • Accept Delivery feedback on selection and assist employee in complete transition from present account to new assignment
  • Accept Delivery feedback on rejection and connect employees for further plans/progress/trainings
  • Responsible for setting up the release process document for employee and formulated the mail formats for all employee release
  • Connecting HR to setup induction for new roles, or initiate release if required or coordinate on retention to avoid attritions
  • Responsible for tracking resource tenure, billability, assignment, movement
  • Connect with internal talent pool and define training and development plan for beginner & intermediate developers
  • Arrange logistics –software and hardware for bench resources
  • Update resource training reports, feedback on training tool and measure training effectiveness
  • On boarding and off boarding of resources
  • Acton on timesheet updates and approvals.

Education

Bachelor of Commerce -

Calorx Teachers’ University, India

Skills

  • Workforce Management
  • Project Management
  • Teamwork and Collaboration
  • Demand forecasting
  • Dashboard creation
  • Microsoft Office

Accomplishments

  • Received Spot Recognition Award for fulfilling 30 RL demands in given timelines.
  • Received Spot Recognition Award for planning and execution of bench and buffer resources.
  • Received appreciation from CDO & Global HR Head for handling H1B nominations of 1k resources for year 2023.
  • Received Accolades for exceptional contribution and involvement in organizational initiatives.
  • Highly appreciated by Delivery Head and client on fulfillment of 150 critical resources for a new project within 2 months and expediting onboarding process.
  • Received appreciation for commitment and value added -for maximum utilization of fresher in a year.
  • Received appreciation from practice and accounts for rotation of resources and generating success in churn management program.
  • Appreciated for successful completion of internal & external audit.
  • Received Spirit of Winning “The Summit Individual Award” by CHRO for maximum utilization of fresher in a year
  • Received couple of appreciations from Service Business Manager for being top performer in closing open demands and meeting client expectations.

Timeline

Senior Resource Manager

Syntel Pvt Ltd.
05.2022 - Current

Lead Resource Specialist

Capgemini India Pvt Ltd.
02.2017 - 05.2022

Resource Management Specialist

Mphasis Limited, Pune
03.2009 - 02.2017

Bachelor of Commerce -

Calorx Teachers’ University, India

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