John Paul A
Bangalore
Summary
Seeking a challenging career in an organisation, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of my career as well as growth of the organization.
Overview
4
4
Languages
16
16
years of professional experience
Work History
Soft services & Transport Assistant Manager
APTIV INDIA PVT LTD
Bangalore, KA
03.2025 - Current
- Handled complete soft services across 285000 sqft facilities daily operations.
- Managed and oversaw cafeteria services for hygiene and efficient operations.
- Supervised food and beverage services to maintain service standards and vendor coordination.
- Handled housekeeping operations to keep facilities clean and well maintained.
- Organised coffee and tea services for office meetings across premises.
- Managed biophilic elements including indoor plants and green spaces for wellbeing.
- Oversaw pest control services and completed regular safety-compliant treatments.
- Planned and managed events coordinating setup and execution across sites.
- Managed regular employee shuttle services for timely point-to-point transport.
- Oversaw metro shuttle operations to support employee convenience.
- Coordinated medical emergency transport for prompt employee response when needed.
- Arranged onboarding transportation for new joiners during arrival and first-week travel.
- Prepared and maintained monthly transport route plans and schedules.
- Ensured compliance with transport policies and completed regular audits.
- Managed regular servicing and maintenance for test vehicles.
- Coordinated shipment and logistics for test vehicles for demos and testing.
- Handled RC registration certificate and insurance documentation renewals for vehicles.
- Oversaw RTO-related activities to meet regulatory compliance requirements.
- Managed fastag administration for all test vehicles.
Senior Executive Workplace Services
Mr. Cooper
Bangalore, KA
08.2023 - 03.2025
- Managing all administrative functions, security issues and facility services and any other administrative functions.
- Manage entire Administration and facility services, Greetings walk-in visitors.
- Oversaw manpower deployment, ensuring adequate staffing levels for efficient operations.
- Manage daily and routine soft service, Maintenance Housekeeping, pantry and office support services.
- Coordinating with Maintenance staff and housekeeping supervisors.
- Coordinate with housekeeping staff to have daily facility rounds & Ensuring checklist updated upkeep of facility.
- Housekeeping Management: To be managed housekeeping staff & assign work them accordingly.
- Security & Safety Management: Regular Maintenance of fire & safety related equipment’s.
- Vendor Management: Good contacts with local vendors, new vendor emplacement with SLA agreement, Major negotiations, Bills processing, Vendor payments, billing records with quantity of purchased material.
- Transport Management: Transport arrangements for employees & employer.
- Employee Joining Formality, New Employee Seating Arrangement.
- Issuing of employee: ID, Access Card, Mobile Phone, Landline Connection, Laptops and maintaining the data base for it Make sitting plan for existing and newcomers in coordination with HR Monthly Stock management – Pantry Consumables, stationeries & Required supplies.
- Conduct daily audits and inspections for quality and safety.
- Conducted internal audits to ensure compliance with company policies.
- Preparing the reports, Daily, Weekly & Monthly.
- Delivering Daily report, Weekly report, Monthly reports.
- Coordinated events, ensuring smooth execution and adherence to timelines for successful outcomes.
- Supported the team with technical solutions for operational challenges and maintenance during renovation projects.
- Continuously review the departmental needs and recommend repairs, maintenance, or special Projects.
- Supervised daily operations across all office areas to ensure productivity. all office area & Meet every Employee regarding Housekeeping work, Security Purpose, Office Infra Issues, Nature of Office Environment, Maintain Office discipline.
- Cafeteria & Pantry Management: To be check daily bases required items in respective areas.
- Handling Cafeteria (Co-ordination with café vendor for the daily express counter).
- Collecting & checking of Invoices at circle end.
- Vendor invoices processing aligned with Client’s finance process.
- Prepared and maintained incident reports to document occurrences and actions taken.
- Prepared and maintained incident reports to document occurrences and actions taken.
Senior Admin Executive
KPMG India Pvt Ltd
Bengaluru
04.2017 - 08.2023
- Managed administration and facility services, greeting walk-in clients and visitors to create a welcoming environment.
- Manage daily and routine soft service, Maintenance Housekeeping, pantry and office support services.
- Coordinated daily facility rounds with housekeeping staff and ensured checklist updates for effective facility maintenance.
- Coordinating with Maintenance staff and housekeeping supervisors.
- Conduct daily audits and inspections for quality and safety.
- Vendor Management.
- Procurement of Monthly stationery and housekeeping supplies.
- Maintained optimal stock levels of consumables to support seamless operations and proactively escalated shortages to ensure availability.
- Handling Cafeteria (Co-ordination with café vendor for the daily express counter).
- Ability to multi-task effectively under pressure in a fast-paced, growing environment.
Transport Shift in charge
Amazon Development Center India Pvt Ltd
01.2013 - 12.2016
- Supervising daily Transport Operations.
- Team handling of 14 members (Helpdesk, Tracking, Routing & MIS) Maintaining records of all transport reports.
- Ensured daily, weekly, and monthly reports were generated and published on schedule.
- Monitored helpdesk team to ensure timely reading and responding to all received emails.
- Ensure 100% deployment of committed fleet by the vendors and backup planned in case of shortfall.
- Ensure the MIS & Billing team collect all trip sheets on time, the data punching accurately and on time.
- Conducted scheduled meetings with vendor supervisors and drivers to enhance communication and improve operational efficiency.
- Presenting at the drop zone for all the major departure to monitor the logouts and ensure required vehicle fleets are supported by vendors.
- Coordinate with tracking team for real time arrivals in each login and logouts.
- Handled issues regarding employee pickups and drops during daily transit to ensure timely and safe transportation. the issues regarding the pickups and drops faced by employee during daily transit.
- Responded to employee escalation emails during shifts to promptly resolve transport concerns. to employees' escalation emails in the shift and resolving their transport concerns on priority.
- Attended scheduled line of business meetings to capture minutes of meeting and track action items. Scheduled LOB’s meetings as per the schedule and capturing MOM for the same and tracked.
Transport Executive
CAPITA INDIA PVT
06.2010 - 07.2013
- Be a customer centric and provide a professional service at all times.
- Answer all calls and resolve issues within the SLA.
- Ensure to keep the correct data and emergency numbers handy.
- Reply to e-mail requests within the timeline.
- Arranging cabs as per the requests made by the employees.
- Handling the issues regarding the pickups and drops faced by employee during daily transit.
- Follow up and maintain consistent check with the vendor while the vehicles are tracked.
- Coordinate with transport security team to record real time arrival and departure status.
- Ensure all daily reports like calls report, vehicle tracking report, arrival report & issue tracker are maintained.
Education
BA -
St. Joseph’s Arts & Science College Bangalore University
01-2007
PUC -
St. Joseph’s Pre university college
01-2003
SSLC -
Bangalore Higher Secondary School
01-2001
Skills
- Vendor Coordination
- Operational Efficiency
- Process Improvement
- Multitasking
- Organization
- Continuous learning
- Proactive
- Initiative
- Leadership
- Reliability
- Hardworking
- Stress management
- Methodical approach
- Honesty
Accomplishments
Received Certificate of appreciation for the effort and valuable contribution towards the BCP.
Languages
English
Kannada
Hindi
Tamil
Custom
- Ability to initiate and willingness to assume responsibility and leadership.
- Well organized and comfortable working in a multi-tasking project-oriented environment.
- Customer service orientation.
- Thirst to improve on new skills and techniques.
- Quick Learner and Pro-active.
- Committed, Honest & Hardworking.
- To remain calm, handling things carefully during pressure situations.
- Systematic and organized in all aspects.
- Capable of working more than scheduled timings depending on the work requirements.
Timeline
Soft services & Transport Assistant Manager
APTIV INDIA PVT LTD
03.2025 - Current
Senior Executive Workplace Services
Mr. Cooper
08.2023 - 03.2025
Senior Admin Executive
KPMG India Pvt Ltd
04.2017 - 08.2023
Transport Shift in charge
Amazon Development Center India Pvt Ltd
01.2013 - 12.2016
Transport Executive
CAPITA INDIA PVT
06.2010 - 07.2013
BA -
St. Joseph’s Arts & Science College Bangalore University
PUC -
St. Joseph’s Pre university college
SSLC -
Bangalore Higher Secondary School