JOHN MANOJ A
Summary
Dynamic Branch Manager at Karur Vysya Bank with a proven track record in driving revenue growth through effective cross-selling and exceptional customer service. Skilled in financial analysis and decision-making, I consistently improved customer satisfaction and streamlined operations, achieving branch targets and enhancing overall performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
Karur Vysya Bank
12.2017 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Examined customer loan applications for loan approvals and denials.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Streamlined loan processing procedures, significantly reducing approval times and improving customer experience.
Animator
Kompsos Overseas Media Pvt Ltd
03.2014 - 08.2016
- Worked alongside writers and producers to create unique designs to translate artistic vision into visual medium.
- Designed procedures for storyboard composition, action creation and storytelling protocols to complete projects.
- Combined technical and artistic abilities to accomplish challenging animation objectives.
- Built upon existing character animation to develop over new stories.
Education
B.Tech - Mechanical Engineering
Kalasalingam University
Srivilliputhur07-2008
Skills
- Strong team-builder
- Financial services
- Excellent time management skills
- Customer service
- Cash handling
- Branch operations management
- Decision-making
- Customer relationships
- Financial analysis
Certification
Digital Banking Conducted by IRDA
Customer Service and Banking Codes (BCSBI)
Timeline
Branch Manager
Karur Vysya Bank
12.2017 - Current
Animator
Kompsos Overseas Media Pvt Ltd
03.2014 - 08.2016
B.Tech - Mechanical Engineering
Kalasalingam University
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