Vendor Collection Billing Process.
- Checking the collection payout file for all products with an approved grid, and taking the business head's approval for billing.
- Sharing the provision file with the finance team for collection payout.
- Processing all billing received from the vendor according to the payout for all products.
- Handled entire billing functions with strict adherence to deadlines.
- Ensured all charges matched the provided service details.
- Confirmed vendor billing files were correctly received.
- Coordinated billing processes with the finance department for promptness.
- Resolved billing queries efficiently for prompt resolutions.
- Generated daily MIS reports detailing billing invoices received and pending.
- Published weekly MIS report for payment status.
Vendor onboarding and agent onboarding for collection.
- Facilitated the introduction of new vendors and agents according to company requirements.
- Ensure uniformity in onboarding by creating standardized checklists and completing KYC checks per the SOP.
- Coordinated efficiently with RCM/Bankers during the onboarding process to maintain transparency.
- Resolved onboarding disputes through appropriate channels.
- Implemented an ethics policy through detailed supplier assessments.
- Coordinated with the TRPM, Vigilance, and Vendor Management teams to obtain approvals.
- Delivered evaluations resulting in streamlined onboarding.
- Established thorough records for auditing and business support.
- Involve in UAT processes and system rollout to build vendor and agent applications.
- Ensured accurate maintenance of vendor-agent documents.
- Issued daily updates on pendency through MIS reports to the collection team.