MS PROJECT
JOJIN JOSE
Summary
Highly motivated and skilled professional seeking a challenging position in Management to effectively utilize skills and drive success. Strong background in Marketing and Operations with extensive experience as an Area Manager. Expertise in optimizing operational efficiency, leading teams to achieve goals, conducting data analysis, and managing inventory. Committed to delivering exceptional results and thriving in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AREA MANAGER
ICICI PRUDENTIAL LIFE INSURANCE
05.2024 - Current
- Led, mentored, and developed a team of Frontline Managers
- Conducted onboarding and capability development sessions for Frontline Managers to ensure long-term success
- Collaborated with team members on joint fieldwork assignments
- Devised and executed sales and promotion plans for the assigned territory
- Monitored business performance metrics and conducted regular performance reviews to evaluate progress towards targets
- Provided training to Partners on product knowledge and industry updates
- Cultivated relationships with key stakeholders at ICICI Bank, including 28 branches, 4 Region Heads, and 1 Zonal Head
- Managed a team of 8 members
- Maintained and updated sales MIS and organized various contests
- Oversaw relationships with 15 Corporate Agents and Brokers across Kerala
- Drove central sales initiatives through communication forums and meetings in the territory
SALES MANAGER
ICICI PRUDENTIAL LIFE INSURANCE
12.2023 - 04.2024
- Handled customer relations issues, enabling quick resolution and client satisfaction over 28 branches.
- Coached and developed a team of 6 members on products, selling techniques, online/ digital platforms, and business processes and compliance norms
- Oversaw the maintenance and updating of Sales MIS and contest records
- Addressed Cultivated and maintained relationships with Blue chip - Bangalore, a network of escalations with strategic guidance for customers, fostering positive relationships
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE
10.2021 - 11.2023
- Demonstrated ability to analyze and address the financial needs of customers by recommending appropriate products
- Provided exceptional service to maintain and strengthen relationships with existing customers
- Cultivated partnerships with channel partners to enhance business opportunities
- Trained partners on new products to ensure successful implementation and sales opportunities
- Researched and identified potential target customers based on market statistics and demographic analysis.
GROWTH OFFICER
PARLE AGRO PVT LTD
12.2020 - 06.2021
- Spearheaded distributor management and coordination through strategic channel marketing initiatives
- Executed distribution strategies for Parle Agro products, resulting in increased market penetration
- Led customer relationship management and maintained a comprehensive Database
- Oversaw after-sales service to ensure customer satisfaction and retention
SALES AND SERVICE EXECUTIVE
BIOSOFT SYSTEMS
01.2015 - 07.2017
- Managed daily operations of the store, ensuring optimal customer service and satisfaction
- Handled customer queries and complaints effectively, maintaining a high level of professionalism and problem-solving skills
- Provided exceptional after-sales service to customers, resulting in increased customer retention and loyalty
Education
MASTER OF BUSINESS ADMINISTRATION - Operations & Marketing
SCMS School of Technology & Management
Cochin06-2020
BACHELOR OF TECHNOLOGY - Computer Science & Engineering
Govt. Engineering College
Idukki05-2014
Skills
- Operational Efficiency
- Team Leadership
- Data analysis
- Time Management
- Relationship building and management
- Business development and planning
- Staff training and development
- Resource allocation
Job Achievements
- Red Carpet - Goa, 02/01/23, Qualified - Based on Q3 Sales 2022.
- Red Carpet Express - Bangalore, 05/01/22, Qualified - Based on April 2022 Sales.
Software
MS OFFICE
ADVANCED EXCEL
ADOBE CREATIVE SUITE
SPSS
Certification
- Lean Six Sigma White Belt
- Microsoft Certified Professional: 11500530
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Kannada
Intermediate (B1)
Personal Information
Date of Birth: 13-May-1993
Address: Assisi Bhavan Vellimon west p.o Kollam 691511
Marital Status: Single
Timeline
AREA MANAGER
ICICI PRUDENTIAL LIFE INSURANCE
05.2024 - Current
SALES MANAGER
ICICI PRUDENTIAL LIFE INSURANCE
12.2023 - 04.2024
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE
10.2021 - 11.2023
GROWTH OFFICER
PARLE AGRO PVT LTD
12.2020 - 06.2021
SALES AND SERVICE EXECUTIVE
BIOSOFT SYSTEMS
01.2015 - 07.2017
- Lean Six Sigma White Belt
- Microsoft Certified Professional: 11500530
MASTER OF BUSINESS ADMINISTRATION - Operations & Marketing
SCMS School of Technology & Management
BACHELOR OF TECHNOLOGY - Computer Science & Engineering
Govt. Engineering College
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