Jony Saha
Kolkata
Summary
Highly efficient and customer-oriented Food And Beverage Captain & Executive with 10 years of experience in food and hospitality environments. Adept communicator with team leading and development skills. Forward-thinking multi-tasker able to analyze situations and costs and successfully determine profitable outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food And Beverage Captain
Sun Siyam Iru Fushi
Maldives
05.2022 - 05.2024
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties
- Responded to customer complaints, addressing concerns, and distress with amicable interactions
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
Food and Beverage Executive
Keys Select Hotels By Lemon Tree Hotels
India
07.2019 - 04.2022
- Planned operations to effectively cover needs while controlling costs and maximizing service
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Restaurant Supervisor
Kunefis By Al Khashab International Group
Kuwait
10.2016 - 11.2018
- Identified and addressed customer complaints to promote satisfaction and loyalty
- Boosted customer satisfaction and service delivery to strengthen customer loyalty
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
Education
3 Year Diploma In Hotel & Tourist Managment: Hospitality - Hospitality
Mshm School Of Managment
India11.2011
W.B.C.H.S.E
India04.2008
Diploma: Information Technology Application -
Youth Computer Training Centers
India04.2006
Skills
- Sanitation and food safety
- Upper intermediate Food handling
- Leadership Qualities
- Time Management
- Staff Training and Development
- Customer Service
- Schedule Management
Certification
The Food Handler : Safety & Hygiene
Hobbies and Interests
Cricket
Languages
English
Hindi
Bengali
Timeline
Food And Beverage Captain
Sun Siyam Iru Fushi
05.2022 - 05.2024
Food and Beverage Executive
Keys Select Hotels By Lemon Tree Hotels
07.2019 - 04.2022
Restaurant Supervisor
Kunefis By Al Khashab International Group
10.2016 - 11.2018
3 Year Diploma In Hotel & Tourist Managment: Hospitality - Hospitality
Mshm School Of Managment
W.B.C.H.S.E
Diploma: Information Technology Application -
Youth Computer Training Centers