Leticia Plancarte
Brazil
Summary
Dedicated payroll professional committed to enhancing operational efficiency through the development and implementation of streamlined payroll procedures. Strong collaborator with a focus on team mentorship and regulatory compliance, ensuring accurate payroll processing for diverse employee groups.
Overview
26
26
years of professional experience
Work History
SR. Payroll Coordinator
Carmax
Remote
01.2022 - 04.2026
- Led payroll processing for multiple departments, ensuring accuracy and compliance with regulations.
- Developed and implemented streamlined payroll procedures, enhancing operational efficiency across teams.
- Ensure all employees are paid accurately by reviewing payroll reports.
- Processed multistate final checks for voluntary and involuntary employees, ensuring compliance with various pay plans.
- Processed off cycle interims on paycards or Ach for employees an average of about 100 combined.
- Assisted supervisors with kronos issues and corrections, enhancing payroll accuracy.
- Contributed to payroll projects, providing input to improve processes and outcomes.
- Conducted training sessions for new employees to ensure understanding of payroll processes.
- Mentored junior staff in payroll best practices, fostering skill development and knowledge sharing.
- Edited historical data through Kronos for accuracy.
Accounting Consultant
Robert Half
01.2019 - 01.2022
- Processed multistate final checks for hourly/salary employees based on pay plans, ensuring timely and accurate payroll in a high-paced environment.
- Edited historical data accurately in Kronos.
- Ensure all employees are paid accurately by reviewing payroll reports.
- Answer employees' questions regarding pay plans.
- Assisted supervisors with resolving kronos issues and implementing corrections.
- Assisted with input and support for payroll projects.
- Developed and implemented effective financial strategies to optimize client accounting processes.
- Analyzed complex financial data to ensure compliance with regulatory standards and organizational policies.
- Led training sessions for junior accountants, enhancing team proficiency in accounting software and procedures.
- Collaborated with cross-functional teams to identify opportunities for cost reduction and efficiency improvements.
- Conducted audits of client accounts, identifying discrepancies and recommending corrective actions to support compliance and accuracy.
- Analyzed payroll data to identify discrepancies, driving timely resolution and improving overall accuracy.
- Collaborated with HR to address employee inquiries regarding payroll policies and procedures effectively.
- Conducted audits of payroll processes, identifying opportunities for cost reduction and process improvement initiatives.
- Participated actively in team meetings, shared knowledge, and offered assistance to foster a positive work environment.
- Spearheaded transition to new payroll software, enhancing overall efficiency and accuracy of payroll operations.
- Uphold strict confidentiality standards while managing sensitive employee information within the payroll system.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Data entry, reviewed payroll reports and corrected errors to ensure accuracy of payroll.
- Recorded changes affecting net wages such as exemptions, insurance coverage, loan payments, other deductions for each employee.
- Calculated and prepared manual checks and updated the system with the information, performance awards, and severance payments.
- Explained payroll and time recording policies and procedures and researched and responded to inquiries from management, employees and third parties.
- Prepared, balanced and distributed payroll funding requests and associated vendor payments for all payrolls and prepared and entered adjustments in system to correct and update employee records.
- Reviewed time entry validation and other payroll reports and followed up to ensure accurate and complete payroll entries.
- Reconciled payroll related activity accounts and interacted with accounting to clear reconciling items and balanced current, month-to-date and year-to-date payroll registers for all companies.
- Developed and maintained spreadsheets and utilized report writing tools to develop reports to summarize or provide payroll information.
- Established and maintained company and employee payroll records, including earnings and deductions and tax withholding setup and maintenance and periodically audited accuracy of system data.
- Processed ACH files every week to ensure timely payments.
- Processed 401k weekly and sent files and reconciled union dues monthly.
- Processed certified payrolls weekly and payroll adjustments.
- Responded to employment verifications as part of administrative functions.
- Processed wage garnishment payments to the state.
- Provided input and assistance for payroll projects and maintain documentation of payroll processes and procedures and recommend changes.
- Review new hire paper work to ensure all paper work was properly completed.
- Run E-verify for new employees.
- Reviewed and reconciled payroll discrepancies, enhancing accuracy and compliance with regulations.
- Processed payroll for multiple employee groups, ensuring accurate and timely disbursement of salaries.
- Implemented automated payroll systems to streamline processes, reducing manual errors.
- Collaborated with HR to maintain employee records and ensure data integrity in payroll systems.
- Led initiatives to enhance payroll processing efficiency, resulting in improved turnaround times.
Payroll Specialist
Kitchell
Phoenix
01.2018 - 01.2019
- Processed weekly payroll for 400 employees, compiling data on time worked, salaries, garnishments, PTO, benefits, and 401-K deductions to ensure accurate and timely payment.
- Process payroll for employees using automated payroll systems.
- Ensure compliance with federal and state payroll regulations.
- Maintain accurate employee records and payroll documentation.
Senior Payroll Coordinator
ABM SSC
Sugar Land
01.2016 - 01.2017
- Processed multi-state hourly payroll weekly and bi-weekly for over 12,000 employees, ensuring timely and accurate compensation.
- Ran and reviewed payroll reports for balancing and accuracy purposes before payroll.
- Resolved payroll discrepancies through thorough investigation and prompt corrections, enhancing payroll accuracy and employee trust.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Implemented direct deposit options for employees, streamlining payment processes and enhancing employee satisfaction.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Advised on policy changes affecting payroll operations, ensuring alignment with organizational goals and compliance standards.
- Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Processed interim checks for employees needing immediate payments.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Payroll Coordinator
ABM
Chicago
01.2005 - 01.2016
- Processed multistate hourly/salary payroll on a weekly, bi-weekly & semi-monthly basis, over 12,000 employees.
- Coordinated payroll processing for multi-state operations, ensuring compliance with federal and state regulations.
- Ran and reviewed payroll reports for balancing and accuracy purposes before payroll.
- Oversaw payroll reconciliations, addressing discrepancies to maintain accuracy and timeliness.
- Examined payroll data for accuracy and compliance before processing. for team members.
- Input timesheet detail (regular, vacation, sick time) into JD Edwards and or Epay system.
- Managed employee inquiries regarding payroll issues, providing timely resolutions and fostering positive relationships.
- Addressed employee payroll inquiries through phone and in-person meetings, promoting clarity and understanding of payroll issues.
- Distributed payroll reports post-processing to billing, HR, and accounting teams to ensure accurate financial tracking.
- Sent reports after payroll processing for billing and HR teams.
- Provided direction, supervision, and assistance to other team members regarding payroll processes.
- Provided backup coverage for payroll manager and coworkers.
- Mentored junior staff on best practices in payroll administration and system usage.
- Developed training materials for new hires, facilitating smooth onboarding into payroll systems and procedures.
- Organized and archived payroll documentation and electronic files to maintain efficient record-keeping and retrieval.
- Implemented process improvements to enhance efficiency in payroll workflows and reporting.
- Made current payroll processes more efficient.
- Corrected any deficiencies through coaching, mentoring and instructing.
- Implemented process improvements to enhance efficiency in payroll workflows and reporting.
- Managed employee inquiries regarding payroll issues, providing timely resolutions and fostering positive relationships.
- Developed training materials for new hires, facilitating smooth onboarding into payroll systems and procedures.
- Collaborated with HR teams to ensure accurate employee classification and benefits administration within the payroll system.
Accounts Payable Supervisor
ABM Janitorial
Chicago
01.2001 - 01.2005
- Managed end-to-end payroll processing for diverse employee groups, ensuring timely and accurate payments.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Implemented process improvements that enhanced payroll accuracy and reduced processing time.
- Led payroll audits to ensure compliance with federal and state regulations, minimizing discrepancies.
- Mentored junior staff in payroll procedures and best practices, fostering a collaborative work environment.
- Analyzed payroll reports to identify trends and inform strategic decisions on compensation adjustments.
- Collaborated with HR to resolve complex employee inquiries regarding pay discrepancies and benefits integration.
- Reviewed invoices to ensure proper documentation and approval, facilitating accurate payment processing.
- Performed site visits to meet with supervisors and provide training on EPay system.
- Developed training materials for new systems, streamlining onboarding for payroll processes.
Receptionist
Lakeside
Chicago
01.2000 - 01.2001
- Managed multi-line phone system, ensuring efficient call routing and customer inquiries response.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained organized reception area, promoting a welcoming environment for clients and visitors.
- Coordinated appointment scheduling, enhancing calendar management and supporting staff efficiency.
- Scheduled and verified appointments with clients to ensure accurate calendar management., communicated with clients, and updated client records.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, improving overall service efficiency.
- Assisted in training new reception staff, enhancing team performance and service quality.
- Developed and implemented standard operating procedures for front desk operations, ensuring consistent service delivery.
- Implemented digital filing system, increasing document retrieval speed and reducing physical storage needs.
- Collaborated with various departments to streamline interoffice communication, fostering teamwork and efficiency.
- Processed incoming and outgoing mail, supporting communication flow within the organization.
- Developed and maintained relationships with vendors to resolve payment discrepancies promptly.
- Conducted regular audits of accounts payable transactions to ensure compliance with company policies.
- Streamlined month-end closing processes, reducing errors and improving reporting timelines.
- Processed all vendor invoices promptly in accordance with company policy.
- Troubleshot and resolved escalated issues pertaining to vendor disputes, payment discrepancies or delays in a timely manner, maintaining positive relationships with suppliers.
- Reduced payment errors by closely monitoring and reconciling vendor statements.
- Participated in software implementation projects designed to automate manual tasks within the Accounts Payable department.
- Facilitated cross-functional collaboration between finance, purchasing, operations departments to resolve issues impacting cash flow or vendor relations.
Education
High School Diploma -
Gage Park High School
Chicago, IL06-1994
Skills
- Payroll software expertise
- Excel software
- Data entry accuracy
- Process improvement
- Meeting deadlines
- Time management
- Team leadership
- Reliability
- Bilingual: Fluent in English and Spanish
Timeline
SR. Payroll Coordinator
Carmax
01.2022 - 04.2026
Accounting Consultant
Robert Half
01.2019 - 01.2022
Payroll Specialist
Kitchell
01.2018 - 01.2019
Senior Payroll Coordinator
ABM SSC
01.2016 - 01.2017
Payroll Coordinator
ABM
01.2005 - 01.2016
Accounts Payable Supervisor
ABM Janitorial
01.2001 - 01.2005
Receptionist
Lakeside
01.2000 - 01.2001
High School Diploma -
Gage Park High School