Joseph M J

Seasoned Business Analyst / Consultant with 18 years of IT experience in P&C Insurance domain. - Extensive experience in Requirements Elicitation, Planning, Analysis and Solution design. - Proficient in business development activities: preparing RFI/ RFP response, conducting requirements workshops, functional scope finalization, solution design, Client presentations etc. - Duck Creek certified Business Analyst in Policy, Claims and Billing module. - validation and verification using Agile and Waterfall methods. - Proficient in digital transformation projects across the insurance life cycle processes viz. New business acquisition, Underwriting, Issuance & servicing for Leading Insurers in US, Europe and APAC regions in Onsite / Offshore Model.

Certifications

• Certified BA in DuckCreek Policy, Claims & Billing modules

• INS 102

• LOMA 280

• LOMA 291

• Licentiate from Insurance institute of India

• Certified Scrum Product Owner (CSPO)

• Agile
• - Involve in roadmap / Pre-PI planning discussions with Product Managers and other stakeholders.
• - Break-down of roadmap epics into features to relevant stakeholders to reach a consensus.
• - Prioritize and manage product backlogs based on business value
• - Actively engage in Product Increment Planning (PIP) sessions to interact with relevant stakeholders.
• - Break-down of features into user stories and prioritize them to include as part of Sprint / Iteration backlogs.
• - Carry out Business Impact Analysis, gap analysis.
• - Prepare requirement artefacts such as user stories, wireframes and process diagrams/maps.
• - Liaise with UX design teams to meet the organizational branding / UX standards.
• - Responsible for walk through of requirements to business stakeholders.
• - Conduct product demonstrations (as required) to business stakeholders to agree as a shippable solution.
• - Be part of the scrum ceremonies as a business analyst / product owner.
• Waterfall
• - Identify As-Is and To-Be process for analyzing the gaps.
• - Prepare Functional Specification Documents (FSD) post requirements gathering and elicitation.
• - Responsible to obtain milestone sign-offs for each phase of the project such as SIT, UAT, etc.
• - Participate in requirements prioritization and defect prioritization meetings.
• - Walkthrough of developed solution to obtain business sign-off.
• - Prepare wireframes and other artefacts which helps in explaining the functionality clearly.
• - Carryout Business Impact Analysis.
• Product Management and Change Management
• - Duck Creek policy and producer system implementation for Homeowners utilizing the OOTB features and customized elements.
• - Product BA for the suite of digital insurance applications developed by Cognizant. (Consisting of 5 applications). Introduce product enhancements, bringing in feedback and new ideas based on experience on implementing the product in client situations and innovation.
• - Identify change requests and additional requirements resulting in scope creep and account for additional effort & cost.
• - Perform business development activities viz RFP/RFI response, framing solutions, scope definition and proposal document preparation. Liaison with Account teams for nurturing business opportunities and conducting product demos/presentations.
• - Implementation of LifeEngage Point-of-Sale (POS) omni-channel platform for life insurance policy underwriting.