JOSHNA A M

A motivated and customer-focused professional with experience in loan sales and payment collections. Skilled in communicating with clients, handling documentation, and achieving targets. Known for maintaining good customer relations, following company policies, and delivering results on time. Ready to take on new challenges with a positive attitude and strong work ethic.

• VFM LLP, Bangalore, Karnataka
• Front Desk / Receptionist Responsibilities
• Greet and assist visitors, clients, and guests in a professional and welcoming manner.
• Manage incoming calls, emails, and inquiries; route them to the appropriate departments.
• Maintain visitor logs, employee attendance, and front office records.
• Handle appointments, reservations, and scheduling tasks efficiently.
• Coordinate with internal teams for smooth office operations and support.
• Manage courier, mail, and deliveries to ensure timely distribution.
• Maintain cleanliness, organization, and professional appearance of the reception area.
• Assist with administrative tasks such as filing, data entry, and document management.
• Monitor office supplies and coordinate replenishment as required.
• Support HR/Administration in onboarding new employees and organizing events.
• Handle complaints, provide solutions, or escalate issues to the management promptly.
• Uphold confidentiality and company policies while interacting with clients and staff.