Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Additional Information
Timeline
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Jaya Chandra Reddy Manam

Bangalore

Summary

Dynamic product leader with over 11 years of experience in designing, scaling, and delivering innovative SaaS and mobility platforms within the transportation sector. Expertise in crafting compelling product visions, developing strategic roadmaps, and implementing customer-centric design principles to enhance user experiences. Proven track record of launching and scaling digital platforms that serve thousands of operators and millions of passengers across diverse regions, including India, Southeast Asia, Latin America, and Africa. Committed to driving growth through data-driven decision-making and collaborative leadership while maximizing revenue opportunities through diligent market research and strategic product management.

Overview

15
15
years of professional experience

Work History

Lead Product Manager

Bitla Software Pvt. Ltd.
01.2024 - Current
  • Drove SaaS product strategy and execution for transportation platforms deployed across global markets.
  • Defined and scaled product vision, OKRs, and roadmaps, enabling adoption by 2,500+ operators and 20,000+ buses.
  • Partnered with leadership teams to launch strategic initiatives in mobility, ERP, and payments ecosystems, aligning with growth goals.
  • Reviewed sales pipelines, customer insights, and market opportunities in weekly planning sessions to shape business strategy.
  • Analyzed product metrics and performance dashboards to track adoption, retention, and ROI, ensuring data-driven decision-making.

Senior Product Manager

Bitla Software Pvt. Ltd.
01.2021 - 12.2023
  • Led end-to-end ownership of flagship SaaS platforms:
  • TicketSimply – India’s leading bus operations SaaS, launched dynamic pricing and real-time seat inventory features to boost operator profitability.
  • Trackingo – Developed GPS-enabled tracking and passenger notification apps (iOS, Android, web), improving on-time performance and customer trust.
  • CargoSimply – Transformed logistics workflows with a SaaS ERP platform, automating invoicing and branch operations to cut inefficiencies.
  • AgentConnect – Digitised offline travel agent ecosystem with a distribution and commission management platform, expanding market reach.
  • Improved customer retention by 20% through usability-driven enhancements and customer-first design sprints.
  • Built KPI frameworks and adoption metrics, enabling scalable product rollouts across multiple geographies.
  • Accelerated new client acquisition through targeted initiatives and market-aligned product features.
  • Oversaw product design, roadmap, and rollout, balancing resources and optimising time-to-market.
  • Identified bottlenecks and introduced innovative yet resource-conscious solutions, improving team productivity.
  • Collaborated with developers, senior stakeholders, and partners to resolve systemic issues and deliver long-term improvements.

Product Manager

Bitla Software Pvt. Ltd.
09.2017 - 01.2021
  • Acted as the voice of the customer, gathering and prioritizing requirements to drive market-aligned SaaS enhancements that expanded adoption into new markets.
  • Strengthened the partner ecosystem through scalable integrations and launched features that improved client satisfaction and ecosystem stickiness.
  • Led cross-functional collaboration with sales, marketing, and engineering, ensuring product launches were on time, within budget, and strategically aligned.
  • Defined requirements and documentation (user stories, specifications, release notes) to streamline communication across teams and stakeholders.
  • Analyzed KPIs and product metrics to measure adoption and performance, feeding insights into roadmap and strategy decisions.

Senior Business Analyst

Bitla Software Pvt. Ltd.
09.2015 - 09.2017
  • Conducted business analysis and forecasting to shape SaaS feature planning and product roadmaps.
  • Translated business needs into requirements, enhancing ERP systems and ensuring stakeholder alignment.
  • Built dashboards and reports to track KPIs, delivering insights that enabled data-driven decision-making.

Business Analyst

Bitla Software Pvt. Ltd.
08.2014 - 09.2015
  • Owned requirements for CargoSimply, automating logistics workflows and reducing manual dependencies.
  • Translated business needs into product requirements while providing reporting and analytics support to improve operational efficiency.

Operations Manager

Morning Star Travels
08.2010 - 07.2014
  • Directed operations for a fleet of 250+ buses.
  • Developed deep transport industry expertise applied to SaaS innovations.

Education

B.Tech - Computer Science & Engineering

JNTU
Anantapur
01.2010

Skills

  • SaaS product design
  • Product lifecycle management
  • Competitive analysis
  • Pricing strategy
  • Data-Driven Decision Making
  • Customer-Centric UX
  • Agile/Scrum Leadership
  • Market Expansion
  • Payments, ERP & Mobility Platforms
  • Cross-functional leadership
  • Go-to-market strategy
  • Design thinking
  • Project management
  • Shipping new products
  • Prioritization and execution

Languages

English (Fluent)
Telugu (Native)
Hindi (Professional)

Hobbies and Interests

Hobbies: Reading, Music, Indoor Games

Additional Information

Leadership Style: Strategic, collaborative, customer-focused

Timeline

Lead Product Manager

Bitla Software Pvt. Ltd.
01.2024 - Current

Senior Product Manager

Bitla Software Pvt. Ltd.
01.2021 - 12.2023

Product Manager

Bitla Software Pvt. Ltd.
09.2017 - 01.2021

Senior Business Analyst

Bitla Software Pvt. Ltd.
09.2015 - 09.2017

Business Analyst

Bitla Software Pvt. Ltd.
08.2014 - 09.2015

Operations Manager

Morning Star Travels
08.2010 - 07.2014

B.Tech - Computer Science & Engineering

JNTU

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