Vaibhav Raj
Mumbai
Summary
Solutions-driven Business Analyst with experience in business analysis, product development, and QA across top-tier organizations. Skilled at turning complex business needs into scalable SaaS solutions, using data and SQL to guide decisions. Collaborative and customer-focused, with a track record of delivering workflows, PRDs, and compliance frameworks that drive real business impact.
Overview
2
2
years of professional experience
Work History
Business Analyst (Platform-Product Team)
Kale Logistics Solutions Pvt Ltd
Mumbai
11.2024 - Current
- Designed modular, scalable SaaS product components enabling reuse across multiple community ecosystems (Port and Airport Community Systems)
- Drove go-to-market (GTM) strategies for core SaaS modules by defining positioning, customer journeys, and stakeholder messaging.
- Authored PRDs and compliance frameworks for core modules defining lifecycles, exception handling, and API-level requirements.
- Collaborated with design teams to deliver user-centric UI/UX (structured listing pages, tabbed workflows, reusable UI component library).
- Defined and implemented a dynamic stakeholder onboarding and governance model (Organization Registration, OTP-based verification).
- Conducted competitive benchmarking of global PCS/MSW systems and embedded best practices into product strategy.
- Supported product backlog creation and prioritization, ensuring customer needs, compliance requirements, and stakeholder workflows were translated into actionable deliverables.
Developer (Analyst)
Mindgate Solutions Pvt Ltd
Mumbai
07.2023 - 08.2024
- Developed a Tableau dashboard to compare HDFC Bank's UPI transactions with other banks, driving data-driven insights.
- Created a comprehensive Business Requirements Document (BRD) to ensure alignment between stakeholders and development teams, streamlining project execution and facilitating clear communication of client requirements.
- Led the end-to-end deployment of reconciliation processes for HDFC Bank, processing 1Mn+ transactions per cycle, while ensuring data accuracy and compliance, under a high-pressure environment.
- Optimized SQL procedures within Redis Gears, achieving a 75% reduction in execution time, enhancing data processing efficiency.
- Conducted load and performance testing on Redis with 20 million+ data points, enhancing system scalability and reducing latency by optimizing shard distribution across nodes.
Education
Master of Technology - Biomedical Engineering
Indian Institute of Technology, Bombay
06.2023
Bachelor of Engineering - Biotechnology
Birla Institute of Technology, Mesra
06.2021
Skills
- Product Road Map
- Backlog Prioritization
- Requirement Gathering
- GTM Strategy
- Stakeholder Management
- Competitive Analysis
- User Journey Mapping
- SaaS product design
- A/B Testing
- Forecasting
- Market Research
- Customer Segmentation
- Metrics & KPI Tracking
- Data-Driven Decision Making
- Python
- SQL
- PowerBI
- Google Analytics
- MS Excel
- Figma
- Notion
- Jira
- Confluence
- PowerPoint
Accomplishments
- Secured All India Rank 163 in GATE 2021 in BT out of a total 13186 candidates appeared.
- Secured 5th rank in MTech out of 25+ students, demonstrating strong academic performance and technical expertise.
Timeline
Business Analyst (Platform-Product Team)
Kale Logistics Solutions Pvt Ltd
11.2024 - Current
Developer (Analyst)
Mindgate Solutions Pvt Ltd
07.2023 - 08.2024
Master of Technology - Biomedical Engineering
Indian Institute of Technology, Bombay
Bachelor of Engineering - Biotechnology
Birla Institute of Technology, Mesra
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