JOTHI V

• Processed static data maintenance and monitored sweeps for customer accounts on liquidity products.
• Responsible for processing static data maintenance, monitoring sweeps, reporting, and responding to queries for customer accounts onboarded on liquidity products.
• Updated assets based on client-initiated changes to ensure accuracy.
• Planned and prioritized all team projects to improve efficiency.
• Completed checklist, metrics, and end-of-day activities with thorough sign-off.
• Met day-to-day deliverables with high timeliness and accuracy.
• Reviewed and updated standard operating procedures, issue logs, and project trackers promptly.
• Conducted regular process reviews and proposed improvements for efficiency.
• Collaborated with cross-functional teams to execute client inquiry activities effectively.
• Developed strategies to increase team productivity and improve customer service level

• Executed banking and non-banking channel reverse feed matching with bank statements.
• Conducted credit verification for liquid and non-liquid funds across all schemes for global control closure.
• Prepared monthly bank statement reconciliations aligned with respective schemes.
• Managed funds received through various channels for the asset management company.
• Performed high-value pre-credit matching and facilitated trade settlements.
• Followed up on excess credits with clients to ensure prompt resolution.
• Resolved client queries to maintain strong client relationships.
• Provided credit confirmations and ensured clearance of all financial trnsactions

Financial process (Reconciliation):

• Banking and non-banking channels reverse feed matching with statements, and fund confirmation for the purpose of fund movement to schemes.
• Preparation of monthly reconciliation.
• Handling the funds received through different platforms, and matching the credits.
• High-value pre-credit matching and trade settlements.
• Follow up on excess credit with clients.
• Ensure client relationships by resolving client queries, providing credit confirmation, and clearing transactions.
• Monitoring and guiding the team to provide the best output and productivity.

Non-Financial process:

• Analyzing customers' data as per the request, and verifying the portfolios to share the required insights.
• Resolving the customers' queries in all the schemes of the AMC.
• Recording audit files at regular intervals on a daily, weekly, and monthly basis.
• Handling MFU queries on a daily basis and providing resolution as per the TAT.
• Responsible for the allocation of tasks to the unit members.