JOTHI PRASANTH S
COIMABTORE
Summary
Goal-focused business development management professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills.
Overview
7
7
years of professional experience
Work History
Senior Business Development Executive
BLUE DART EXPRESS LIMITED
COIMABTORE
2023.01 - Current
- Developed and implemented strategic business plans to increase sales, market share and profitability.
- Research industry trends and competitor information in order to develop competitive strategies.
- Develop and maintain business prospect pipeline to ensure that future new business development is planned.
- Maximize revenues by selling all products (DP, APEX, International, E-Retail & B2C) through the effective sales strategies.
- Retain existing customers and achieve base targets set for the product on a monthly basis.
- Maintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers.
- Enhance percentage collections as per the set logic remittance and DSO targets
Account Manager - Business Development Management
SAFEXPRESS PVT LTD
COIMABTORE
2018.12 - 2022.11
- Find new sales opportunities by researching creatively, getting comfortable with calling potential customers, and sparking interest in our products or services.
- Increase sales in your area by closing deals successfully and sharing stories of your achievements.
- Take charge of collecting payments on time because being punctual is important.
- Meet with clients regularly, build good relationships, help our business grow, and solve any issues they have.
- Understand what our competitors are doing so we can stay ahead in the market.
- Keep records of our progress using Salesforce, capturing the important points from each meeting.
- Work together smoothly with our team to achieve our shared goals.
CUSTOMER SERVICES SUPPORT - EXECUTIVE
DTDC EXPRESS LIMITED
COIMABTORE
2017.06 - 2018.12
- Act as main point of Customer contact via calls & Mails.
- Providing detailed tracking information via email and mobile devices.
- Work within various teams to ensure outstanding customer service.
- Process in customer claims to ensure claims are resolved timely.
- Maintaining a MIS report for all the customer and updating it regularly with the status.
- Providing assistance as necessary to track delayed or missing shipment.
- Maintain strong relationships with customers in order to get good volume of business.
Education
Bachelor of Science - Information Technology
Rathinam College of Arts & Science
Coimbatore2017-04
Skills
- New Business Development
- Strategic Planning
- Proposal Development
- Relationship building and rapport
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Senior Business Development Executive
BLUE DART EXPRESS LIMITED
2023.01 - Current
Account Manager - Business Development Management
SAFEXPRESS PVT LTD
2018.12 - 2022.11
CUSTOMER SERVICES SUPPORT - EXECUTIVE
DTDC EXPRESS LIMITED
2017.06 - 2018.12
Bachelor of Science - Information Technology
Rathinam College of Arts & Science
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