Jovial Jude
Ernakulam
Summary
Developed strong customer service and conflict resolution skills in fast-paced, high-pressure environment. Seeking to transition into new field where these skills are valuable. Dedicated to delivering exceptional service and ensuring positive experiences for all clients.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Apollo Pharmacy
06.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
IATA - Passenger Ground Services
Kochi, India05-2025
Advanced Diploma - Airport Operations And Management
Chavara Institute of Management
Kochi, India12-2024
Bachelor of Science - Physics
St. Albert's College (Autonomous)
Ernakulam, India05-2024
Bachelor of Science - Physics
St. Albert's College (Autonomous)
Ernakulam, India05-2024
Skills
Verbal and written communication
Emergency response
Teamwork and cooperation
Time management
Guest services
Adaptability and flexibility
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Timeline
Pharmacy Assistant
Apollo Pharmacy
06.2024 - Current
IATA - Passenger Ground Services
Advanced Diploma - Airport Operations And Management
Chavara Institute of Management
Bachelor of Science - Physics
St. Albert's College (Autonomous)
Bachelor of Science - Physics
St. Albert's College (Autonomous)
Similar Profiles
Lamha JadavLamha Jadav
Pharmacy Assistant at Apollo PharmacyPharmacy Assistant at Apollo Pharmacy
SADDAM HUSSAIN SHAIKHSADDAM HUSSAIN SHAIKH
Operations Sr. Executive (MH -Wellness Head) at Apollo PharmacyOperations Sr. Executive (MH -Wellness Head) at Apollo Pharmacy
YASHWANTH S.YASHWANTH S.
Management Assistant at Apollo PharmacyManagement Assistant at Apollo Pharmacy