Joy Patel
Freight Forwarder - Air Export- Import Product
REGINA
Summary
To work with the well established organization which could enhance my career and where my skills can be applied best. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Assistant Manager
Freight Systems India PVT LTD
Ahmedabad
01.2019 - 09.2023
- Air Export
- Taking Care of Air Pricing, Customer Coordination, Documentation, Customs Broker Activity
- Developed strategy to increase sales and drive profits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sr. Executive
Integrators India Pvt Ltd
04.2017 - 06.2018
- Customer Coordination
- JOB PROFILE
- Air Export – Import (Pricing-RFQ, Quotation, Documentation, Arranging Transportation, Pre-Alert, Invoicing, DSR Updation, CONSOL HAWB Filing, Import Clearance Co-Ordination)
- Co-ordination with foreign clients Exporter and Importer
- MIS Report, All Admin Activity (Dispatch Desk), Indian Customs Process.
Export Executive
Agility Logistics Pvt Ltd
01.2016 - 04.2017
- Air Export – Import (Pricing-RFQ, Quotation, Documentation, Arranging Transportation, Pre-Alert, S.B
- Filing, Invoicing, DSR Updation, CONSOL HAWB Filing, Import Clearance Co-Ordination)
- Co-ordination with foreign clients Exporter and Importer
- MIS Report, All Admin Activity (Dispatch Desk), Indian Customs Process.
Customer Service Executive
Continental Carriers Pvt Ltd
11.2014 - 11.2015
- Handling Air and Ocean Export Import Procedure.(Quotation ,Documentation, Transportation, Pre-Alert, S.B
- Filing, Invoicing)
- Co-ordination with foreign clients Exporter and Importer
- MIS Report, All Admin Activity, Indian Customs Process.
Sr, Officer
CCN India Pte Ltd
01.2010 - 11.2014
- (On Roll of Midwaylogics)
- JOB PROFILE
- Filing of Import General Manifest before arrival of the flight in Customs
- Filing of Export General Manifest after departure of the flight in Customs
- Clients: (Etihad Airways, Emirates, Fly Dubai, Singapore Airlines, Air Arabia)
- Customs Procedures, Amendment Procedures, Clearance of EGM Pendency
- Branch Co-ordination between 3 branches: AMD, BOM & MAA
- Maintaining records of Flights, Amendments & other Admin Work.
Sr, Customer Service Executive
Divya Tourism Pvt Ltd
10.2007 - 10.2009
- Air Cargo Import & Export
- Cargo Reservation: (Dimensions of the Cargo & Weight, Check the Connecting flights of the Destination, Space Availability, Space Reservation)
- Cargo Operation: (Draft a Map for Cargo Loading, Reserve ULD’s from LS, Prepare Export Manifest with ULD details Manually, Other Procedures of Custodian & Customs.)
- Cargo Arrival Operation: (Cargo Depositions, Preparing Cargo Arrival Notice & Providing information to the clients of the Cargo Arrival, Delivery Order)
Customer Care Executive
MAGUS CUSTOMER DIALOGS PVT LTD
10.2006 - 05.2007
- Handling incoming calls of prepaid customers from Gujarat, giving product information and also providing the best services to them.
Education
Bachelor of Commerce -
Gujarat University
04.2004 - 03.2006
Skills
Employee performance evaluations
undefinedCertification
Dangerous Goods Regulations for Air- Category 3
Dangerous Goods Regulations for Air- Initial Course For Category 3
Basic compliances of IATA Dangerous Goods Regulations, transporters and workers’ responsibilities, and how to safely pinpoint, mark, label, pack, handle, register and load combustible liquids via airplane. Students also provided with statistical analysis and case studies to make them know about regulations prevailed at airports on transporting hazardous items.
Timeline
Dangerous Goods Regulations for Air- Category 3
10-2021
Assistant Manager
Freight Systems India PVT LTD
01.2019 - 09.2023
Sr. Executive
Integrators India Pvt Ltd
04.2017 - 06.2018
Export Executive
Agility Logistics Pvt Ltd
01.2016 - 04.2017
Customer Service Executive
Continental Carriers Pvt Ltd
11.2014 - 11.2015
Sr, Officer
CCN India Pte Ltd
01.2010 - 11.2014
Sr, Customer Service Executive
Divya Tourism Pvt Ltd
10.2007 - 10.2009
Customer Care Executive
MAGUS CUSTOMER DIALOGS PVT LTD
10.2006 - 05.2007
Bachelor of Commerce -
Gujarat University
04.2004 - 03.2006
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