Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joyce Elizabeth

Joyce Elizabeth

Cherthala

Summary

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Overview

9
9
years of professional experience

Work History

Branch Manager Sales

Indel Money Ltd
07.2025 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Branch Manager

CHEMMANUR CREDITS & INVESTMENTS LTD
08.2022 - 06.2025
  • Organized and delivered training sessions for new product content and technological advancements.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Compiled product and customer data to generate informed profit projections.

Branch Head

Manappuram Finance Ltd
09.2016 - 02.2022
  • Increased overall annual sales 20% by incorporating several quality process improvements within branch.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Engaged employees in business processes with positive motivational techniques.

Education

B.Tech - Information Technology

ANNA UNIVERSITY CHENNAI
CHENNAI
04.2016

HIGHER SECONDARY - undefined

STATE BOARD
03.2012

TENTH - undefined

CBSE BOARD
03.2010

Skills

  • Client communication
  • Partnership monitoring
  • Problem Solving
  • Punctual
  • Team Work
  • SERVICE
  • MS Excel,MS word
  • Sql

Languages

English
Malayalam

Timeline

Branch Manager Sales

Indel Money Ltd
07.2025 - Current

Branch Manager

CHEMMANUR CREDITS & INVESTMENTS LTD
08.2022 - 06.2025

Branch Head

Manappuram Finance Ltd
09.2016 - 02.2022

B.Tech - Information Technology

ANNA UNIVERSITY CHENNAI

HIGHER SECONDARY - undefined

STATE BOARD

TENTH - undefined

CBSE BOARD

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Joyce Elizabeth