Overview
Work History
Timeline
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Joydeep Das

Bengaluru,Karnataka

Overview

23
23
years of professional experience

Work History

Project Manager/SCRUM Master/ Test Manager/Service Delivery Manager

WIPRO Ltd
Bangalore
03.2022 - Current
  • Currently managing Complete E2E Product delivery which includes Initiation, Planning, execution, monitoring and timely delivery of customer committed deliverables
  • Co-ordinate with the multi-shore counterparts of the Project to support and co-ordinate on the day-to-day activities
  • Actively participate in SOS meetings
  • Monitoring project progress in Jira and Microsoft Team's Board as per scheduled deadlines for various tasks and taking necessary steps to ensure completion with defined quality within time and effort parameters
  • Maintaining close coordination between Onsite and Offshore teams for ensuring seamless delivery of the project as per scheduled timelines
  • Responsible for Backlog grooming, Sprint Planning, Test Planning, Sprint execution, Sprint monitoring, Sprint retrospective, Sprint closer ensuring Quality and Timely Customer Delivery
  • End to End Service Management including Incident, Problem, Change and Release Management
  • Weekly, Monthly and Quarterly Service Review reporting and presenting to internal Wipro Management and customer
  • Good Experience is tracking all levels of Incident, Problem, Change and Service Request using SNOW and taking them to meaningful closure within SLA timeframe
  • Hands on Experience in extracting monthly/Quarterly status report using Service Now
  • Training Need Identification as per quality Audits
  • Responsible for all the project deliverables across multiple concurrent projects with a TEAM of 32 resources
  • Creating Project Schedule for Annual Release
  • Monitor and mitigate any Risk causing the delay in Delivery
  • Reviewing/Creating all the Test Deliverables as per GxP Quality Guidelines and getting those reviewed and approved by Compliance Team
  • Close monitoring of the applications and ensuring availability
  • Ensure bugs/defects and upgrades are addressed following proper validated/non-validated processes, including appropriate documentation, and released into LIVE environment after proper communication with stakeholders, and sharing System Release Notification

Agile Project Manager (Supply Chain Domain)

INFOR (Previously GT Nexus Software Pvt Ltd)
Bangalore
10.2011 - 03.2022
  • Responsible for Backlog grooming, Sprint Planning, Test Planning, Sprint execution, Sprint monitoring, Sprint retrospective, Sprint closer ensuring Quality and Timely Customer Delivery
  • Currently managing Complete E2E Product delivery which includes Initiation, Planning, execution, monitoring and timely delivery of customer committed deliverables
  • Co-ordinate with the US counterparts of the Project to support and co-ordinate on the day-to-day activities
  • Conduct Release Planning Sessions across the Teams
  • Supplement the teams with the needed guidelines to execute agile projects successfully
  • Responsible for all the project deliverables across multiple concurrent projects with a TEAM of 22 resources
  • Monitoring project progress in Jira as per scheduled deadlines for various tasks and taking necessary steps to ensure completion with defined quality within time and effort parameters
  • Taking care of all the compliance factor and working with Team to resolve all the Out of Compliance Issues
  • Maintaining close coordination between Onsite and Offsite teams for ensuring seamless delivery of the project as per scheduled timelines
  • Proficient with Rest API Testing using POSTMAN Client
  • Triaging all the open issues and bringing them to meaningful closure
  • Holding good functional knowledge of Transport Order, Transport Planning, Shipments and Milestones Tracking
  • Holding good exposure of EDI, EDIFACT filesystem
  • Provide feedback and direction to the Product Management teams for the evolution/ modifications in the product, based on customer inputs, specifications, and feedback
  • Actively involved with yearly performance appraisal of the Team Members

Test Lead/Scrum Master

NESS Technologies India Pvt. Ltd
Bangalore
11.2004 - 09.2011
  • As a Scrum Master support the Product Owner in management of the product and Sprint backlog
  • Responsible for coaching the development teams in Scrum methodology, creation of user stories, maintenance of scrum Artifacts
  • Create Release Plans to catering to different Releases cycles of the Project
  • Protect the Development Team from Impediments
  • Ensure focus is maintained on the Product Backlog, Sprint Backlog and the Project Timeline
  • Educate and reinforce Scrum Methodology and Agile Framework to Team Members
  • Was leading Complete End to End testing activity and responsible for the entire customer deliverables across multiple concurrent projects with a team of 10 resources
  • Involved in executing & monitoring projects, clients' communication management, future projects planning, team management, recruitment planning & bench management, and employee motivation & satisfaction aspects
  • Daily Sync Up meeting with Client
  • Responsible for creating Validation Plan, Testing Strategy, Test Plan, Test Pre and Post Execution Plan, Validation Report and other deliverables in accordance with GxP / 21 CFR Part 11 Quality Guidelines and get these reviewed and signed off by Compliance Team
  • Monitoring Process/Test Compliance Index through sample checks and undertaking corrective action in case of non-compliance
  • Support internal and external audits and regulatory inspections by preparing documentation and coordinating responses to observations

Software Engineer

Sun Tec Info System
Trivandrum
02.2002 - 07.2004
  • Provide required technical support to customer queries
  • Involved in UAT Testing (Alpha and Beta Testing)
  • Installation of oracle on sco open server 5.0.6
  • Converts master-data of old machine to new system using help of pl/sql packages and sqlloader
  • Visiting client sites once in a quarter to provide UAT support
  • Developing and implementing new patches for our client using pl/sql or sql

Timeline

Project Manager/SCRUM Master/ Test Manager/Service Delivery Manager

WIPRO Ltd
03.2022 - Current

Agile Project Manager (Supply Chain Domain)

INFOR (Previously GT Nexus Software Pvt Ltd)
10.2011 - 03.2022

Test Lead/Scrum Master

NESS Technologies India Pvt. Ltd
11.2004 - 09.2011

Software Engineer

Sun Tec Info System
02.2002 - 07.2004

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Joydeep Das