Joydeep Roy

• Learned special recipe items and seasonal offerings to best meet customer needs.
• Minimised spoilage with proper use of first-in-first-out stock procedures.
• Used POS system to accurately enter orders and process payments.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Cash Handling
• Inventory management
• Wastage management
• Customer feedback check
• Solve customer queries
• Maintain work culture and friendly relationships with colleagues

. Utilized coffee maker, espresso machine and French press to prepare coffee.
. Maintained clean and organized workspace, enabling coworkers to locate resources and product.
. Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
. Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
. Addressed and resolved customer concerns to maintain brand loyalty.

. Managing shift

. Wastage control

. Enshure cash policy are maintained

. Enshure customer queries

. Enshure upselling

. Maintain cash sheets, DSR, specific item tracking

. Enshuring quick service