Summary
Overview
Work History
Education
Skills
Personal Information
Participation And Awards
Timeline
Generic

Juhi Dashora

Quality Assurance Engineer
Bangalore

Summary

Accomplished Software Development Engineer with over 6 years of experience in designing, developing, and implementing cutting-edge software solutions for high-volume businesses. Adept at leading projects, mentoring junior developers, and collaborating across teams to enhance user experiences and ensure regulatory compliance. Proficient in Java, C++, Scala, Python, and various web technologies. Recognized for innovative problem-solving and delivering impactful results within Amazon's India Payments team.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Quality Assurance Engineer II

Amazon
05.2014 - Current
  • Lead QAE for the Fetch card experience project, resulting in a 15% increase in user engagement by streamlining the card linking process.
  • Spearheaded the PSR improvement for EMI purchases, collaborating with third-party teams to suppress non-eligible EMI payment methods in real-time.
  • Designed and implemented the KFS view in the EMI menu for APL payment methods.
  • Led the real-time eligibility project for BFL cards, enhancing customer experience by determining eligibility accurately and facilitating exchanges with BFL.
  • Resolved long-standing operational issues, significantly reducing customer trouble tickets (TTs).

Quality Assurance Engineer I

Amazon
10.2020 - 06.2022
  • Led the design and implementation of the KYC update system for Amazon PayLater, enhancing user experience and ensuring continuous service usage.
  • Drove critical projects such as the Gurupa migration and 'BFL fetch card from mobile number' project, navigating complex dependencies and ensuring timely delivery.
  • Mentored junior engineers and interns, contributing to their professional growth and the overall team's technical acumen.
  • Optimized test cases to maximize success of manual software testing.
  • Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
  • Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
  • Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
  • Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
  • Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
  • Conducted root cause analysis for defects, leading to targeted improvements in the production process.
  • Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
  • Worked with stakeholders and team members on quality assurance efforts for hardware components.
  • Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.

Application Engineer

Amazon
10.2018 - 10.2020
  • Developed and maintained applications for Digital Accounting and Royalties, improving data processing efficiency by 20%.
  • Collaborated with cross-functional teams to ensure seamless integration of new features.

Application Engineer Intern

Amazon
12.2018 - 05.2018
  • Assisted in developing solutions for Digital Commerce, gaining valuable industry experience.

Software Engineer Intern

Variable Energy Cyclotron Centre
06.2017 - 06.2017
  • Contributed to research projects, developing software tools for data analysis.

Software Engineer Intern

Hindalco Industries Limited
06.2016 - 06.2016
  • Developed internal tools to improve workflow efficiency.

Education

Bachelor of Technology - Electronics And Communications Engineering

Vivekananda Institute of Technology
Jaipur
06.2014 - 6 2018

Skills

Java

Personal Information

Date of Birth: 03/06/97

Participation And Awards

  • Second Runner Up, Code Enigma v2.0 Hackathon - Proposed a business idea for Digital India, recognized among top teams out of 100+ participants.
  • Volunteer, Karunashraya - Engaged in philanthropic work, supporting patients and team efforts.

Timeline

Quality Assurance Engineer I

Amazon
10.2020 - 06.2022

Application Engineer Intern

Amazon
12.2018 - 05.2018

Application Engineer

Amazon
10.2018 - 10.2020

Software Engineer Intern

Variable Energy Cyclotron Centre
06.2017 - 06.2017

Software Engineer Intern

Hindalco Industries Limited
06.2016 - 06.2016

Bachelor of Technology - Electronics And Communications Engineering

Vivekananda Institute of Technology
06.2014 - 6 2018

Quality Assurance Engineer II

Amazon
05.2014 - Current

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Juhi DashoraQuality Assurance Engineer