JUHI RAI
Hyderabad
Summary
Results-oriented professional with 4 years of experience in business development, onboarding, hiring processes, and internal operations. Skilled in building and maintaining strong client relationships, driving revenue growth, and streamlining operational workflows. Adept at overseeing end-to-end recruitment processes, ensuring seamless onboarding experiences, and enhancing team efficiency. Proven ability to collaborate with cross-functional teams, develop strategic initiatives, and achieve organizational goals in dynamic and fast-paced environments. Seeking opportunities to leverage expertise in operations and business growth to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Business Development Manager
BO International Pvt. Ltd
Gurgaon
04.2023 - 09.2024
- Onboarding and training new staff for the team.
- New product development.
- Revenue forecasting and generation.
- Third-party manufacturing for cosmetic and skin care brands, men's grooming, baby products, and pet care.
- Conducted research on industry trends, competitor activities, and customer needs.
- Oversaw international, regional, and local sales and logistics.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Identified potential clients, built relationships, and negotiated contracts.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing product turns.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Resolved customer complaints regarding sales and service.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Collaborated with cross-functional teams including marketing, operations, finance.
Executive
TATA 1MG Healthcare Solutions Pvt. Ltd
Gurgaon
06.2021 - 03.2023
- Market trend analysis and business extraction.
- Onboarding of doctors, training, and aligning.
- Performance tracking and providing feedback.
- Team Building.
- Presentations and Progress Reports.
- Introducing new business strategies.
- Allocating budgets for new ventures.
- AP codes, provisions, and invoices for the vendors' payment.
- Coupon code generation for B2B/B2C projects.
- Worked on legal and compliance processes for all projects.
IT Associate
IBM
Noida
08.2018 - 05.2019
- Assisted customers with password resets, account unlocks, and security settings adjustments.
- Guided customers through step-by-step solutions in a clear and concise manner.
- Analyzed support tickets to identify trends and recommend product improvements to the development team.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Configured remote access services such as VPNs and RDP connections for secure access over the internet.
- Assisted in troubleshooting hardware and software problems with computers, printers, and other IT equipment.
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
- Resolved record-breaking backlog of support tickets following major system malfunction.
Education
Masters - Business Administration
Amity University
Noida, UP01.2021
BSC (Hons) - Biotechnology Management
Amity University
Noida, UP01.2018
Skills
- Interpersonal and communication skills
- Salesforce CRM
- Keka
- Jira
- HR tools
- Darwin
- MS Office
- Data visualization
- ChatGPT
- Power BI
- Training and onboarding
- Contracts and policies building
- Team Leading and Collaborations
- Event organising
- Analytical Problem-Solving Ability
- Sales Prospecting Techniques
- Relationship and Rapport Building
- Stakeholder Engagement
- Strategic business planning
- Data Management Skills
- ERP
- Email marketing
- Social Media Marketing and Handling
- Inventory Management
Languages
English
First Language
French
Beginner
A1
German
Beginner
A1
Timeline
Business Development Manager
BO International Pvt. Ltd
04.2023 - 09.2024
Executive
TATA 1MG Healthcare Solutions Pvt. Ltd
06.2021 - 03.2023
IT Associate
IBM
08.2018 - 05.2019
Masters - Business Administration
Amity University
BSC (Hons) - Biotechnology Management
Amity University
Similar Profiles
Pratiksha MhatrePratiksha Mhatre
Purchase Executive at Bo-Chem Pvt LtdPurchase Executive at Bo-Chem Pvt Ltd
Addison MalnarAddison Malnar
Chick Fil a Team Member at Bo HawkinsChick Fil a Team Member at Bo Hawkins
Nichola KellyNichola Kelly
Early years educator at Bo Peep KidzEarly years educator at Bo Peep Kidz