JUHI RAI
Hyderabad
Summary
Results-oriented sales and HR professional with a 4+ experience and a strong track record in leveraging Salesforce CRM to enhance client acquisition and talent recruitment, consistently exceeding sales targets. Successfully executed strategic sales initiatives, resulting in a conversion rate exceeding 10%, supported by data-driven decision-making, and effective client relationship management. Expertise in workforce planning and optimizing recruitment processes to attract top-tier talent, complemented by proficiency in data visualization tools for market analysis and HR strategy enhancement. A dedicated leader focused on building sustainable business relationships and driving team performance for long-term growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Manager
Freelancer
Karnal
09.2024 - 02.2025
- Managed business development and sales growth for a retailer and super stockist firm in the cosmetics industry.
- Successfully increased retail and bulk revenue for well-known brands, including Beardo, Helios, MamaEarth, Hamidi, Armaf, O3+, and Raga.
- Developed and executed sales strategies to expand market reach, and enhance brand positioning.
- Planned and initiated strategies for international sales expansion to tap into new markets.
- Built strong relationships with key stakeholders, and negotiated high-value deals.
Business Development Manager
BO International Pvt. Ltd
Gurgaon
04.2023 - 09.2024
- Revenue and Sales Growth: Managed retail and bulk third-party manufacturing, increasing quarterly revenues from ₹27L to ₹39L (retail, approximately 50 clients) and ₹75L to ₹112L (bulk, approximately 15 clients), while maintaining a 10%+ retail conversion rate.
- Client Acquisition & Market Expansion: Identified new business opportunities, negotiated high-value contracts, and expanded domestic and international market presence.
- HR & Recruitment Leadership: Led talent acquisition, onboarding, and workforce planning, ensuring a skilled, high-performing sales, and operations team.
- Operations and Profitability Optimization: Streamlined sales processes, supplier relationships, and expense management to boost efficiency and margins.
- Third-Party Manufacturing & Brand Growth: Spearheaded production for cosmetics, skincare, men’s grooming, baby products, and pet care, ensuring quality and timely delivery.
- Networking and Brand Representation: Strengthened industry presence through trade shows, conferences, and client engagement.
- Market Research & Competitive Strategy: Conducted in-depth analysis to align business strategies with market trends, and evolving consumer needs.
- Employee Development & Retention: Trained and mentored employees, fostering a collaborative, growth-focused workplace, and improving team retention.
- Cross-Functional Collaboration and Product Development: Worked closely with finance, artwork, and purchase teams for pricing, label design, and packaging procurement. Coordinated with quality and R&D teams for formulation development, raw material selection, and sample creation. Partnered with marketing for brand positioning, and logistics for seamless domestic and international shipments.
Business Operations Manager
TATA 1MG Healthcare Solutions Pvt. Ltd
Gurgaon
06.2021 - 03.2023
- Developed and implemented innovative business strategies by analyzing market trends, and identifying opportunities to expand market share and revenue.
- Led and trained a high-performing team, including doctors, focusing on skill development, performance tracking, and alignment with business goals.
- Managed budgets for new ventures, ensuring financial sustainability, resource optimization, and seamless project execution.
- Oversaw client and vendor management, including onboarding key stakeholders, and ensuring financial compliance with AP codes, provisions, and invoices.
- Executed targeted B2B/B2C marketing campaigns, including coupon code strategies, to drive customer acquisition and engagement.
- Delivered strategic reports to senior management while ensuring all business activities adhered to legal and compliance standards.
IT Associate
IBM
Noida
08.2018 - 05.2019
- Provided technical support and account assistance, including password resets, security settings, and IT troubleshooting across multiple channels (phone, email, chat).
- Analyzed support tickets to identify trends, improve product functionality, and efficiently manage backlog resolution after system malfunctions.
- Handled customer escalations with effective conflict resolution, ensuring positive outcomes and a seamless user experience.
Education
Masters - Business Administration
Amity University
Noida, UP01.2021
BSC (Hons) - Biotechnology Management
Amity University
Noida, UP01.2018
Skills
- Interpersonal and communication skills
- Power Platform and Microsoft Technology Expert
- Keka
- Jira
- HR tools
- Stakeholder management
- Automation
- Data visualization and presentation
- Tooling
- Salesforce
- Recruitment operations experience
- Contracts and policies are built
- Team Leading and Collaborations
- Managerial experience
- Analytical Problem-Solving Ability
- Sales Prospecting Techniques
- Relationship and rapport building
- Risk Management
- Strategic business planning and aligning
- Data Management Skills
- ERP
- Email marketing
- Social Media Marketing and Handling
- Inventory management
- Operational efficiency
- B2B marketing
- Proposal writing
- Brand representation
Certification
- Business Finance Foundations
Timeline
Business Development Manager
Freelancer
09.2024 - 02.2025
Business Development Manager
BO International Pvt. Ltd
04.2023 - 09.2024
Business Operations Manager
TATA 1MG Healthcare Solutions Pvt. Ltd
06.2021 - 03.2023
IT Associate
IBM
08.2018 - 05.2019
Masters - Business Administration
Amity University
BSC (Hons) - Biotechnology Management
Amity University