Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Juhi Wadhwa

Juhi Wadhwa

Certified Product Manager
New Delhi

Summary

Strategic and data-driven Product Manager with 10+ years of experience spanning product lifecycle management, analytics, finance, supply chain, and the insurance industry. Proven success in collaborating with cross-functional teams, managing AI/ML use cases, improving product performance, and enhancing customer experience. Skilled in leveraging data analytics, user insights, and market trends to guide strategic decisions and deliver high-impact solutions.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
7
7
Certifications

Work History

Associate General Manager

Lenskart Solutions Pvt Ltd
Gurugram
02.2023 - Current
  • Collaborated with business leaders to identify and prioritize high-impact AI use cases.
  • Collaborated with data scientists and ML engineers to ensure data readiness, model scalability, and performance benchmarks, resulting in a 20% increase in prediction accuracy.
  • Coordinated project planning and execution with team members and leads to ensure smooth delivery.
  • Conducted periodic product quality inspections through thorough testing.
  • Tracked key metrics (e.g., user engagement, churn, conversion) and implemented initiatives that reduced customer churn by 12%.
  • Led fraud detection initiatives using continuous control monitoring, resulting in a 25% reduction in financial losses.
  • Prioritized the product roadmap to align with goals and key performance metrics.
  • Performed User Acceptance Testing (UAT) for newly implemented features.
  • Collaborated with supply chain, finance, HR & central operations to optimize and improve various business processes

Manager

Zomato Hyperpure Private Limited
Gurugram
11.2018 - 01.2023
  • Analyzed various key metrics like fraud,wastages, margin etc to identify the areas of improvement
  • Performed cohort analysis that identified an opportunity to reduce credit risk by ~30%
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Prepared various dashboards and reports using SQL queries
  • Established various automation and product features by interacting with cross functional team to understand the customer needs to bring efficiency and effectiveness
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Published various reports on a periodic basis to the top management
  • Performed competitor price benchmarking
  • Acted as a team leader in group projects, delegating tasks and providing feedback

Senior Business Analyst

Paxcom India Private Limited
Gurugram
07.2018 - 10.2018
  • Worked with core business team members to streamline business processes by defining required product features
  • Delivered new product features by working with tech & a team of engineers
  • Review and routing of invoices, tracked timely receivables & payables of company
  • Synthesized current business intelligence data to produce reports,highlighting findings and recommending changes
  • Analyzed performance metrics by doing benchmarking to identify opportunities to increase sales
  • Worked on portfolio of top brands like P&G, Mondelez on ecommerce websites(Amazon, Flipkart, Grofers, Bigbasket)
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles

Associate Professional Product Developer

CSC India Private Limited (Now DXC technology)
Noida
09.2015 - 03.2017
  • Designed and delivered rules based workflow application with real time decision engine and alarms
  • Project Management Lifecycle involving analysis, design, development, deployment, debugging, support, testing, documentation, implementation and maintenance of application software.
  • Implementing the REST services for calculation of rate
  • Management of project issues and risks
  • Demonstrating functionality to stakeholders every sprint end.
  • Logging defects in JIRA

Intern

HCL Infosystems
Noida
06.2013 - 07.2013
  • Analyzed user requirements to define business objectives
  • Developed technical designs for application development

Education

MBA - Finance

Indira Gandhi National Open University
New Delhi
08.2023 - Current

Bachelor's of Technology - Electronics And Communication

Guru Gobind Singh Indraprastha University
New Delhi
08.2011 - 06.2015

Senior Secondary - Science

General Raj's School
New Delhi
04.2010 - 03.2011

Secondary -

Poorna Prajna Public School
New Delhi
04.2008 - 03.2009

Skills

    Team Management

Critical thinking and problem solving

Constant evolution and learning

Communication

Project Management

Operations management

Verbal and written communication

Strategic planning

Agile

Software

SQL

MS office (Advanced Excel, Work, Powerpoint)

JIRA

Certification

Pro Performer Award

Timeline

Pro Performer Award

07-2024

ISB - Executive Education - Product Management

09-2023

MBA - Finance

Indira Gandhi National Open University
08.2023 - Current

Certified Product Manager

03-2023

Associate General Manager

Lenskart Solutions Pvt Ltd
02.2023 - Current

SQL

09-2021

Manager

Zomato Hyperpure Private Limited
11.2018 - 01.2023

Senior Business Analyst

Paxcom India Private Limited
07.2018 - 10.2018

Spot Award

04-2017

Spot Award

04-2016

Associate Professional Product Developer

CSC India Private Limited (Now DXC technology)
09.2015 - 03.2017

Collections & Data Processing specialist

03-2015

Intern

HCL Infosystems
06.2013 - 07.2013

Bachelor's of Technology - Electronics And Communication

Guru Gobind Singh Indraprastha University
08.2011 - 06.2015

Senior Secondary - Science

General Raj's School
04.2010 - 03.2011

Secondary -

Poorna Prajna Public School
04.2008 - 03.2009

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Juhi WadhwaCertified Product Manager