Troubleshooting system problems

Experienced IT Support engineer with over 2.5 years of experience in this field. Excellent reputation for resolving problems and improving customer satisfaction.
Desktop & Laptop Technical Support
Software & Hardware Troubleshooting
Static routing and Dynamic routing
LTO (linear tape-open) insertion & ejection from libraries in Server room
Managing Assets
Video conference support
Cisco Certified Network Associate
CCNA Routing and Switching.
ITIL V4.
Beginners guide to Cyber Security.
Troubleshooting system problems
Customer support
Cisco Certified Network Associate