Jyoshika Chandala
Junior Process Executive
Visakhapatnam
Summary
Dedicated Junior Process Executive specializing in quality control and risk management. Proven ability to resolve customer issues and streamline workflow processes, ensuring compliance with KYC guidelines and fostering customer satisfaction.
Overview
2
2
years of professional experience
Work History
Junior Process Executive
Federal Operations and Services Limited
12.2022 - 03.2025
Quality checker and maker
1. Performs quality control check of users input and output of the customers data.
2. Responsible for acceptance, scrutiny, verification of KYC and other documents for account opening under different products.
3. Ensured all documents adhered to not merely high standards but complied with KYC guidelines and regulations.
4. Global KYC for both NRI and Individual Accounts.
5. Clearing the exceptions raised by the customers.
6. Preparing the reports for the errors of providers application and KYC compiled.
7. End-to-End KYC in banking.
Education
Bachelor of Computer Applications - Computer Applications
Aditya Degree For College Womens
Visakhapatnam, India 04.2001 -
Skills
- Customer relations
- Problem resolution
- Workflow planning
- Risk management
- Quality management
- Staff training
Customer-oriented
Timeline
Junior Process Executive
Federal Operations and Services Limited
12.2022 - 03.2025
Bachelor of Computer Applications - Computer Applications
Aditya Degree For College Womens
04.2001 -