Accomplished IBM Sterling OMS Consultant with 6+ years of experience, enhancing system functionalities and spearheading reverse logistics development. Expert in IBM Sterling Commerce OMS/WMS and Java, coupled with strong problem-solving skills. Excelled in defect management, significantly improving application performance and client satisfaction.
• Developed and integrated RF customizations, including the creation of new menu flows for optimized order processing.
• Successfully executed Sterling V10 local installations within Windows environments.
• Managed defect resolution and bug fixing processes, implementing CRs to enhance system stability and performance.
• Led new feature enhancements and performed rigorous debugging to resolve code and compilation issues.
• Analyzed system logs to efficiently triage and resolve critical issues, minimizing downtime.
• Presented technical solutions and project updates during multiple client demonstrations and presentations.
• Mentored junior team members, providing technical and functional knowledge transfer.
• Contributed to an Agile (Scrum/Kanban) environment, actively participating in sprint planning, reviews, retrospectives, and daily stand-up meetings to ensure consistent sprint deliveries.
Key Qualifications and responsibilities:
• Developed and enhanced Sales Order, Return Order flow.
• Managed defect resolution and performed bug fixing to enhance system stability.
• Provided Root Cause Analysis (RCA), and implemented permanent solutions for identified issues.
• Identified cross-functional impacts across various systems and proposed solutions that met business requirements without disruption.
• Provided requirement gathering documents, functional design specifications, and technical design documents.
• Presented sprint deliverables to stakeholders and product owners.
• Conducted application testing, including integration testing (AT) across multiple channels and platforms, and pre-production testing.