Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic

Jyothi M

Senior Test analyst
Bengaluru,KA

Summary

Highly skilled Senior QA Analyst with 3+ years of experience with solid background in software quality assurance, test automation and Manual testing with tools like Eggplant, Tosca, Postman, and various OTT and analytics platforms. Performed end-to-end testing including content validation, 4K and live stream testing (e.g., FIFA). Handled over 100 night deployments with zero escalations and earned recognition awards in agile methodologies. Well-versed in creating detailed test plans and reports, identifying bugs, and collaborating with cross-functional teams to ensure optimal product performance.

Overview

3
3

3+ Years of professional experience

Work History

Senior QA Analyst

Capgemini
Bengaluru
09.2023 - Current
  • API testing and validation using Postman; monitoring traffic via Charles Proxy.
  • Regression and functional testing for OTT content on Smart TVs, iOS and Android platforms.
  • Participation in sprint planning, requirement gathering, and review sessions.
  • Defect tracking and management using JIRA.
  • Data analysis through Mixpanel and Clevertap for user behavior verification.
  • Handled multiple releases including night deployments and production validations.
  • Guided and reviewed test cases/scripts of team members ensuring quality coverage.
  • Lead end-to-end testing for iOS OTT platforms, ensuring seamless user experiences and high-quality releases.
  • Specialised in backward compatibility testing for API changes across multiple platforms, maintaining stability across versions.
  • Performed API testing for authentication, subscriptions, payments, and content delivery using Postman.
  • Validated 4K content streaming and FIFA live streams on Smart TVs, ensuring smoothplayback and latency-free performance.
  • Executed benchmark testing by analyzing competitor OTT apps, identifying feature gaps,and documenting unique findings to guide product improvements.
  • Managed over 100 night deployments with zero escalations, consistently delivering high-quality releases under tight deadlines, earning multiple recognition awards for flawless-execution

QA Analyst

Capgemini
Bengaluru
03.2022 - 08.2023
  • Designing test scenarios and test cases based on requirements.
  • Developing automation scripts for new and existing test cases using Eggplant and Tosca.
  • API testing and validation using Postman; monitoring traffic via Charles Proxy.
  • Participation in sprint planning, requirement gathering, and review sessions.
  • Defect tracking and management using JIRA tool.
  • Handled multiple releases including night deployments and production validations.
  • Guided and reviewed test cases/scripts of team members ensuring quality coverage.
  • Approach: Automation & Manual Testing
  • Designed and developed comprehensive test scenarios and automation scripts using SenseTalk and Eggplant, enhancing testing efficiency and accuracy.
  • Maintained accurate records of all data collected during analysis processes.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Analyzed large datasets with statistical methods and software programs.
  • Implemented strategies for automating organizational processes.
  • Organized client meetings to provide project updates.
  • Analyzed key performance indicators to identify effective strategies.

Education

Bachelor’s of Engineering - Electronics And Communications Engineering

REVA University
Bengaluru
09-2019

Skills

  • Core Java
  • JIRA
  • Tosca
  • Eggplant
  • Postman
  • Charles Proxy
  • Mixpanel
  • Clevertap
  • CMS
  • Git
  • GitHub
  • GitBash

Accomplishments

  • Successfully handled 100+ night deployments with zero escalations.

Disclaimer

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Timeline

Senior QA Analyst

Capgemini
09.2023 - Current

QA Analyst

Capgemini
03.2022 - 08.2023

Bachelor’s of Engineering - Electronics And Communications Engineering

REVA University

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Jyothi MSenior Test analyst