Microsoft Office Suite
Jyothikumar Vasudevan
Procurement/Administration Manager
Thiruvananthapuram
Summary
Organized and dependable Procurement/ Administration Manager with 17 years of successful experience at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Procurement/Administration Manager
Middle East Manufacturing Steel LLC
Ras Al Khaimah
12.2017 - 05.2022
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Reduced employee turnover through employee development and other retention measures.
- Assigned tasks and directed team of office clerks.
- Kept operations in compliance with [Type] regulations by developing and directing effective internal systems.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Project Controller
Overseas Distribution Services Inc
Jebel Ali
04.2015 - 09.2017
- Validated project and employment information and completed manual adjustments to financial data.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Improved operations through consistent hard work and dedication.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Purchasing Officer
Overseas Distribution Services Inc
Jebel Ali
04.2013 - 04.2015
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Implemented policies to reduce cost and eliminate waste.
- Adjusted procedures to maximize department effectiveness.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Reviewed order updates to identify best practices aligned with corporate goals.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Administration Officer
Shanthigiri Ayurvedic Centre
Dubai
10.2010 - 03.2013
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Aided colleagues, managers and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Delivered performance reviews, recommending additional training or advancements.
- Managed daily payment processing and drafted related financial documents.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Managed company schedule to coordinate calendar and arrange travel.
- Oversaw successful planning and execution of staff meetings, parties and events.
Senior Customer Service Executive
Intelenet Global Services Inc
Chennai
03.2007 - 09.2010
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Directed team of 3 supervisors and managers to enhance across-the-board customer support and better meet company service demands.
- Maintained customer account information database by canceling and updating customer accounts
- Responded to customer inquiries and queries to provide thorough and speedy resolutions.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Developed and updated databases to handle customer data.
- Improved overall efficiency 100% by anticipating needs and providing outstanding support.
- Cross-trained and backed up other customer service managers.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
Purchase Executive
Santhigiri Siddha Hospital
THiruvananthapuram
10.2005 - 01.2007
- Consulted and advised department heads on equipment and supply decisions.
- Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
- Preparation of purchase orders or bid requests to meet material needs for Organizational operations.
- Tracked movement of raw materials and subcontracted goods and reconciled inventory.
- Assessed quality standards and encouraged suppliers to integrate standards with company objectives.
- Maximized benefit and minimized costs by streamlining procurement processes.
Education
Bachelor of Arts - Commerce
University of Kerala
Thiruvananthapuram, India 04.1997 - 03.2002
Associate of Applied Science - Higher Diploma in Software Engineering
Aptech Computers
Thiruvananthapuram, India 03.2000 - 02.2002
High School Diploma -
Center For Entrepreneurship Development-Tamilnadu
Thiruvananthapuram, India 08.2002 - 02.2003
Skills
Managerial background
Project manager supervision
Desktop support
Desktop and laptop installations
Hardware and software installation
Installation and repairs
MS Office Software Proficiency
Wind and solar energy
Solar installation safety procedures
Problem-Solving
Flexible and Adaptable
Teamwork and Collaboration
Residential solar system Installation
Software
Windows OS
Interests
Badminton
Cricket
Timeline
Procurement/Administration Manager
Middle East Manufacturing Steel LLC
12.2017 - 05.2022
Project Controller
Overseas Distribution Services Inc
04.2015 - 09.2017
Purchasing Officer
Overseas Distribution Services Inc
04.2013 - 04.2015
Administration Officer
Shanthigiri Ayurvedic Centre
10.2010 - 03.2013
Senior Customer Service Executive
Intelenet Global Services Inc
03.2007 - 09.2010
Purchase Executive
Santhigiri Siddha Hospital
10.2005 - 01.2007
High School Diploma -
Center For Entrepreneurship Development-Tamilnadu
08.2002 - 02.2003
Associate of Applied Science - Higher Diploma in Software Engineering
Aptech Computers
03.2000 - 02.2002
Bachelor of Arts - Commerce
University of Kerala
04.1997 - 03.2002